British Airways, Gogo activate 2Ku on first 777

British Airways‘ first 777-300ER with the Gogo 2Ku service on board is now operating. Ship G-STBE joins four of the carrier’s 747-400s delivering high-speed inflight wifi connectivity to passengers.

The aircraft was out of service from 13 November to 6 December 2017 according to flight records. Confirming the installation since that time proved challenging but recent reports from passengers on board corroborate that the service activation. It is currently in a testing mode and being delivered for free to passengers on board.

A happy BA passenger notices that their 777-300ER has the Gogo 2Ku service active
A happy BA passenger notices that their 777-300ER has the Gogo 2Ku service active

Interestingly, based on aircraft history on could expect to see ship G-STBL active soon as well; the plane made its trip to Frankfurt in mid-December. Recent photos of that aircraft do not, however, show the 2Ku hardware installed.

British Airways and the other IAG long-haul carriers are committed to deploying the 2Ku product across the vast majority their fleet. The BA rollout has not been as quick as some other airline sub-fleets, a circumstance that raises many questions.

Is it simply a matter of timing the deployment to aircraft maintenance or are there other factors in play?

The on-board portal contributes to a certain number of the issues based on anecdotal evidence, including one of my recent trips and conversations with flight crews. Hopefully those problems can be addressed quickly to help increase the installation pace.

Read More: Iberia activates 2Ku, delivers faster inflight connectivity

Seth Miller has over a decade of experience covering the airline industry. With a strong focus on passenger experience, Seth also has deep knowledge of inflight connectivity and loyalty programs. He is widely respected as an unbiased commentator on the aviation industry. He is frequently consulted on innovations in passenger experience by airlines and technology providers. You can connect with Seth on Twitter, Facebook, LinkedIn and .