What is the business behind the Passenger Experience? How is the aviation industry evolving to keep pace with consumer markets? How are consumer demands changing, driving airlines and their suppliers to change?
These topics are key to understanding the future of air travel and form the basis of how PaxEx.Aero approaches the industry. We ask the right questions and press for answers, delivering detailed insight.
The PaxEx.Aero team is led by Seth Miller. He’s spent more than a decade covering the airline industry. With a strong focus on passenger experience, Seth brings deep knowledge of inflight connectivity and loyalty programs to the table. He is widely respected as an unbiased commentator on the aviation industry.
He is frequently consulted on innovations in passenger experience by airlines and technology providers.