During the summer of 2019 JetBlue experimented with a new catering process that shifted the cart loads and allowed the company to restock planes less frequently. With nearly 120 test flights complete the company is declaring victory and moving forward with the plan. Before the end of the year expect to see catering trucks visit some JetBlue planes half as often. The news was confirmed by VP Inflight Ed Baklor in an internal video message shared with flight attendants this week.
Seats & Cabin
PaxEx Update: APEX EXPO
Trade shows usually make for great insight into the future of the industry. This week’s APEX EXPO brought some of that to the surface, with news about seats, entertainment, connectivity and more. Here are some highlights.
EL AL brings USB-C in-seat power online
The first EL AL 737-800 aircraft returned to service with USB-C power installed throughout the cabin. This makes the carrier one of only a handful of airlines with the newer power systems installed on board. The solution, provided by Astronics Advanced Electronic Systems, will be progressively retrofit on to the other 14 aircraft in the […]
PaxEx Update: World Aviation Festival 2019
So much happening at the World Aviation Festival this year but a few bits stood out above the rest for direct impact on passengers. Here are a few of the highlights from Air Canada, TAP Portugal, EasyJet and more.
United’s newest used A319 brings an updated cabin to the fleet
A new configuration for United Airlines’ A319s is joining the fleet this week. The first retrofit A319 from China Southern is now en route back to the USA as a United plane.
New ad campaign, new service cuts for JetBlue
Balancing top-notch customer service and amenities and costs is a huge challenge for airlines. JetBlue’s structured cost-cutting program is starting to touch bits that passengers will experience and that could be bad news, especially juxtaposed against a backdrop of the company’s new ad campaign.
New challengers at every level: PaxEx Update 2019-08-30
New cabins on the horizon for economy and business class, short-haul and long; might travel get more comfortable rather than less? Plus some good news for travelers looking to get online in the sky or earn free travel with their points.
A look inside as the MC-21 aims to compete with Airbus, Boeing
The test aircraft are flying. The order book is growing. The Irkut MC-21-300 will compete with the Boeing 737 MAX and Airbus A320neo for airline customers in the next decade and beyond. And, for the first time ever, we now know what the cabin interior will look like.
LATAM focuses on sleep with new Premium Business refresh
Long-haul service on LATAM is refocusing on a better sleep experience as the company introduces a new Premium Business service concept and updated cabin configuration. Flat beds with direct aisle access replace a much more cramped layout on the carrier’s 777-300ER fleet while a new culinary concept and cabin crew protocols aim to provide more comfort and privacy to passengers on board.
In search of premium: PaxEx Update (2019-08-23)
Where are the premium passengers at? United and Qantas are both pushing new projects that aim to deliver a compelling product and collect those higher yields. Plus a new inflight wifi solution hits an installation milestone and more!