For travelers the global alliance programs focus (theoretically) on delivering a more consistent travel experience and loyalty proposition. For the member airlines the goal is arguably similar, but it adds on a financial component focused…
Fiji Airways signs on as inaugural oneworld connect…
Even at 20 years old the oneworld global alliance can still grow and evolve. The group launched a new "oneworld connect" program this week at the IATA Annual General Meeting in Sydney, with Fiji Airways…
Alaska Airlines launches hotel booking portal
Alaska Airlines wants to be your first choice when it comes to hotel bookings. The airline launched a new booking portal this week connecting its MileagePlan loyalty program with hotel booking engine Rocketmiles. Consumers can…
Loyalty program changes: AsiaMiles gets the messaging right
Loyalty program changes are a fact of life. And, more often than not, the changes are not so great for program members. At a minimum the users who "optimize" best are negatively affected as those…
JetBlue goes semi-private, adds codeshare with JetSuiteX
JetBlue is putting its investment in private charter operator JetSuiteX to work. The carrier announced this week that it will add the B6 code to the scheduled charter flights operated by JetSuiteX. The flights are…
Air Canada launches Basic Economy fares
Air Canada joins the ranks of airlines offering Basic Economy fares. The carrier formally launched the new fare families today with a suite of five options available, depending on the market. Like other airlines the…
Yotel’s new not-really-a-Loyalty Program
New hotel loyalty programs are few and far between. Few chains are large enough where one makes sense and also still need such. Yotel is a growing brand and decided the time is ripe to…
A last hurrah for topbonus loyalty
In recent weeks the topbonus frequent flyer program added two airline earning partners with expectations of redemption to come. That moment arrived, with the ability to redeem points for flights on Condor and Germania now live.…
Behind the Miles&Cash numbers at Miles and More
Adding a cash & points option to a program is one of many options companies have to ease the redemption challenge. It makes a program more accessible and more attractive to consumers with lower priced…