Welcome to PaxEx Update, bringing you the top airline passenger experience headlines for the week ending July 26, 2019.
American Airlines and Qantas finally received approval for their joint venture this week and wasted little time in announcing new routes as a result. Qantas will launch flights from Brisbane to San Francisco in February 2020 and to Chicago in April. American Airlines executives hinted at additional flights the carrier would announce soon.
The transition from old, beat up Mad Dogs to modern A320 family aircraft has proved a financial boon for ULCC Allegiant. The carrier is now experimenting with an “Extra” product that includes 6″ of legroom and a free drink. It also comes at the expense of the Legroom product and also squeezes an extra row behind the window exits. The trial will run through the summer based at the carrier’s Los Angeles operations and then move to Grand Rapids for the winter.
Air France and Global Eagle are bringing live news from television channel France 24 to the mid-haul fleet for the carrier. The free offering also includes a large collection of stored content on board.
Satellite-based aircraft tracking scored another big win this week as Aireon and Indian regulators announced that ADS-B tracking would be used in the oceanic regions of the country’s airspace. Implementation is expected quickly, with hopes of going live later this year.
Finally, Pittsburgh Airport opened an Autism-friendly space inside terminal A, hoping to make travel easier for all the passengers passing through. The effort was sparked by an airport employee after his child was diagnosed and is supported by American Airlines to help make the interior more realistic.
You can keep up with these stories and more all week long at PaxEx.Aero. Have a great trip!
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