The Business of Passenger Experience
JetBlue's A320 fleet upgrade will be a little different than initially announced, mostly in a good way. Newer entertainment and connectivity solutions are now (officially) part of the plan.
Can a slow inflight internet connection deliver real passenger benefits? In many cases it is better than nothing and Lufthansa Systems is talking about ways to integrate such into a low-cost solution for airlines.
Has the LEO/MEO revolution spooked Panasonic Avionics? "Radical change" is coming according to VP Global Sales David Bruner, putting the company's 6-payload XTS Ku-band network on a new track.
More passengers are using Gogo's service but that doesn't translate into greater profits. Costs are also up and consumers may find themselves soon paying more as well.
