Delta Air Lines’ “Concierge” GenAI assistant is now generally available via the Fly Delta app. First teased at CES 2025 with sky-high conceptual utility, the initial deployment comes up well short of the promised use cases.
GenAI
AirFi WingMan Brings AI-based Destination Planning to Flight
AirFi is launching WingMan, an AI-powered travel assistant to augment its inflight entertainment platform.
Delta hypes GenAI, new content partners in 2025 CES keynote
No real timeline shared, but Delta is keen to see GenAI as part of the travel experience, embedded in the IFE system and the app experience.
No search, just vibes: Alaska Airlines plans "Vibe Quiz" destination recommendation engine
Are passengers ready to swipe left or right to narrow the search for their next vacation destination? Alaska Airlines aims to find out with the launch later this year of an AI-powered “Vibe Quiz” search.