Outgoing Spirit Airlines CEO Bob Fornaro is no stranger to the inflight connectivity world, even if his current airline is a late adopter of such services. Fornaro oversaw the fleet-wide deployment of connectivity at AirTran. He saw the value it could deliver and the pains that poor performance and limited availability caused for passengers and the airline. Now he wants to bring a new model to market and lead the connected ULCC revolution, starting with the Thales kit installed on his company’s fleet. Will this secret sauce work?
About Seth Miller
Seth Miller has over a decade of experience covering the airline industry. With a strong focus on passenger experience, Seth also has deep knowledge of inflight connectivity and loyalty programs. He is widely respected as an unbiased commentator on the aviation industry.
He is frequently consulted on innovations in passenger experience by airlines and technology providers.