Who do you know that would call the proliferation of flat beds in business class “an unfortunate development?” Can’t think of anyone?
business class
How competition is working in favor of the passenger experience on certain US domestic routes
There are plenty of tales lamenting the race to the bottom in amenities and service for passengers in the United States. But that is not the entire story. Indeed, there are some markets where competition amongst carriers is working to increase the options available to travellers. Not only are there more choices now in these markets, the offerings are getting better.