American Airlines is switching up its in-flight internet setup, giving ViaSat a big win and dealing a blow to Gogo. As for passengers, still a lot more info needed to decide whether we win or lose.
American
Delayed Response => Lawsuit Fun!
Why a lawsuit over wifi? Because the response to a message didn’t come quickly enough. Amazing how such things can pivot so quickly.
American Airlines v Gogo in the Battle for Better, Cheaper Wifi
Lots of drama in the crazy world of in-flight connectivity this week, including a lawsuit filed by American Airlines against Gogo seeking to terminate a contract on 200ish airplanes. Things are getting very interesting.
Bugs and quirks day one: American’s 787 in-flight entertainment + connectivity
American Airlines’ latest and greatest planes have in-flight entertainment and connectivity (IFEC) systems to match. Alas, they weren’t working so well on day one of service but hopefully those bugs are worked out quickly.
Wifi on international flights: Present and future
Who is winning the race to provide wifi on international flights? Probably the consumers, with United Airlines following and Delta close behind. American is a distant 3rd among the major US carriers right now.
Notes of interest from this morning’s American Airlines earnings call
The American Airlines 2014 numbers look pretty good, but the company’s view of the future is what I find interesting. Today’s earnings call held a few interesting nuggets. At least interesting to me.
American Airlines’ $2bn commitment to catch up
A $2bn budget means American Airlines business class seats are getting an upgrade. So are lounges. But is it just a case of keeping up with the Andersons or is there really something special here?
A few interesting year-end numbers from Gogo
Gogo released their year-end numbers this week and with them their annual 10-K SEC filing. While I find most of the content of those filings pretty boring I also usually seem to find one or two nuggets of interesting news in there. This time around that interesting bit comes in the form of some details […]
Bundles of unbundling
The airlines have been quite vocal about the “value” they can provide to customers by unbundling services and making them available a la carte throughout the travel experience. It is better for the customer to pay only for what they use, right?? And then, not surprisingly, came the new bundles. Rather than the old bundles […]
Comparing the players in the “Transcon Wars”
With all the moves recently (and there have been a lot, even before JetBlue‘s mini-suite unveiling yesterday) in the transcon premium cabin market I started thinking about just where the different airlines were in terms of competing with each other on various aspects of the service. The data I have here is compiled from a […]