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American

American Splits Connectivity Plans: Winners and Losers

6 June 2016 By Seth Miller 7 Comments

American Airlines is switching up its in-flight internet setup, giving ViaSat a big win and dealing a blow to Gogo. As for passengers, still a lot more info needed to decide whether we win or lose.

This story is about: American, American Airlines, gogo, IFEC, in flight, in-flight internet, internet, PaxEx, ViaSat, wifi Filed Under: IFEC

Delayed Response => Lawsuit Fun!

17 February 2016 By Seth Miller 2 Comments

Why a lawsuit over wifi? Because the response to a message didn’t come quickly enough. Amazing how such things can pivot so quickly.

This story is about: American, American Airlines, gogo, IFEC, in-flight internet, ViaSat, wifi Filed Under: IFEC

American Airlines v Gogo in the Battle for Better, Cheaper Wifi

16 February 2016 By Seth Miller 6 Comments

Lots of drama in the crazy world of in-flight connectivity this week, including a lawsuit filed by American Airlines against Gogo seeking to terminate a contract on 200ish airplanes. Things are getting very interesting.

This story is about: American, American Airlines, gogo, IFEC, in-flight internet, PaxEx, ViaSat, wifi Filed Under: IFEC

Bugs and quirks day one: American’s 787 in-flight entertainment + connectivity

14 May 2015 By Seth Miller 3 Comments

American Airlines’ latest and greatest planes have in-flight entertainment and connectivity (IFEC) systems to match. Alas, they weren’t working so well on day one of service but hopefully those bugs are worked out quickly.

This story is about: American, American Express, business class, economy class, IFE, IFEC, in flight, in-flight entertainment, in-flight internet, Panasonic, PaxEx, trip report Filed Under: IFEC, Product Reviews

Wifi on international flights: Present and future

23 February 2015 By Seth Miller 9 Comments

Who is winning the race to provide wifi on international flights? Probably the consumers, with United Airlines following and Delta close behind. American is a distant 3rd among the major US carriers right now.

This story is about: American, American Airlines, Delta, gogo, IFE, IFEC, in-flight entertainment, in-flight internet, United, United Airlines Filed Under: IFEC

Notes of interest from this morning’s American Airlines earnings call

27 January 2015 By Seth Miller 5 Comments

The American Airlines 2014 numbers look pretty good, but the company’s view of the future is what I find interesting. Today’s earnings call held a few interesting nuggets. At least interesting to me.

This story is about: 787, American, American Airlines, Dallas, Dreamliner, Love Field, merger, PaxEx Filed Under: IFEC

American Airlines’ $2bn commitment to catch up

9 December 2014 By Seth Miller 7 Comments

A $2bn budget means American Airlines business class seats are getting an upgrade. So are lounges. But is it just a case of keeping up with the Andersons or is there really something special here?

This story is about: American, American Airlines, business class, economy class, IFE, IFEC, in flight, in-flight entertainment, in-flight internet, PaxEx Filed Under: IFEC

A few interesting year-end numbers from Gogo

15 March 2014 By Seth Miller 3 Comments

Gogo released their year-end numbers this week and with them their annual 10-K SEC filing. While I find most of the content of those filings pretty boring I also usually seem to find one or two nuggets of interesting news in there. This time around that interesting bit comes in the form of some details […]

This story is about: American, American Airlines, Delta, gogo, in flight, in-flight internet, internet, PaxEx Filed Under: IFEC

Bundles of unbundling

29 August 2013 By Seth Miller 9 Comments

The airlines have been quite vocal about the “value” they can provide to customers by unbundling services and making them available a la carte throughout the travel experience. It is better for the customer to pay only for what they use, right?? And then, not surprisingly, came the new bundles. Rather than the old bundles […]

This story is about: American, American Airlines, Delta, in-flight internet, PaxEx Filed Under: IFEC

Comparing the players in the “Transcon Wars”

6 August 2013 By Seth Miller 20 Comments

With all the moves recently (and there have been a lot, even before JetBlue‘s mini-suite unveiling yesterday) in the transcon premium cabin market I started thinking about just where the different airlines were in terms of competing with each other on various aspects of the service. The data I have here is compiled from a […]

This story is about: American, American Airlines, business class, Delta, economy class, first class, gogo, IFE, in-flight internet, JetBlue, Los Angeles, New York City, PaxEx, San Francisco, United, United Airlines, Virgin America Filed Under: IFEC

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