Reducing passenger movement during a flight represents a key factor in ensuring health and safety on board. A number of companies have teased the idea of virtual queue management for lavatory access to support that concept. Now one delivers. PXCom launched its In-Cabin Mobility Management (IC2M by PXCom) software suite this week with four modules it hopes will reduce crowding on board, while improving passenger access to core services.
Our customers are really excited about these capabilities, as we anticipate a 60% drop down of unmanaged in-cabin movement. Of course all these digital services are fully customizable in order to integrate each of our customer’s management rules in consistency to its product experience.– Cyril Jean, PXCom CEO
Digital access to toilets on board
The IC2M suite aims to “dramatically improve the inflight social distancing” concept by reducing contact points and help passengers coordinate activities on board. The “Toilets Queuing Management” module aims to avoid passengers gathered around the restrooms and is the most amusing of the options offered.
Other modules include:
- Overhead bin access regulation to ensure minimum distance as a passenger wants to access to its personal belongings
- Disembarkation Process, to organize a guaranteed social distance as the passenger leave the aircraft
- Muti-chat: Passenger chat to avoid passengers from different rows physically connecting to discuss and, also, passenger to cabin crew chat to minimize surface contact
Taking safety digital
PXCom also launched a digital option for inflight safety & hygiene cards. The tap and swipe version hopes to replace in-seat cards, or at least augment them with easily updated information from a centralized back-end system. PXCom points out that the content can be updated much more quickly as policies change. The company also notes that reading through the safety card could be used as part of the capture portal to access the other services on board, helping to increase likelihood that a traveler reviews the information.
Of course, regulations generally require physical copies that all passengers can review. The company sees an opportunity for a flight attendant reporting module that would allow cabin crew to directly approach any passenger that hadn’t swiped through the card on their personal electronic device and present a sanitized paper version.
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