Welcome to the PaxEx Update, with a special episode this week from the Future Travel Experience Asia conference in Singapore.
A visit to the AirAsia headquarters in Kuala Lumpur on Monday brought a host of stories, including news that the company will start selling tickets from other airlines on its website shortly. The airline group is also moving quickly on its biometrics efforts and using employees as part of the test. Getting in and out of the office can be accomplished by face rather than using a key card. Integrating that into its app for booking and payments is next, followed by aircraft boarding. And there’s hope that if enough passengers are using it then immigration officials could adopt it as well.
Streaming inflight entertainment went live on Batik Air this week, with the AirFi solution activated. The other Lion Air group aircraft are also under contract for this fully managed turn-key version of the AirFi offering. The company is also pushing its connected offering again after a year of uncertainty about its viability.
The team at BagTag made a pivot it hopes will help drive adoption of digital baggage tags in the global market. It now offers a software middle tier to airlines and allows other hardware manufacturers to buy in to the ecosystem. The result is that passengers on participating airlines can use tags from multiple vendors, airlines only have to negotiate with a single integrator and new manufacturers don’t have to deal with airlines at all. BagTag sees it as a win for all parties.
Japan Airlines talked up the time savings of supersonic travel, tied to its investment in Boom and Inmarsat continues to deliver data showing potential profits for airlines with connected aircraft. And airlines like Royal Brunei and JetStar are not so convinced, based on their comments on stage. more all week long at PaxEx.Aero, and have a great trip.
Oh, and enjoy this trip down the giant slide in AirAsia’s HQ!
More from Future Travel Experience Asia 2019
- AirAsia to begin ticket sales for other airlines
- AirFi streaming IFE goes live on Batik Airways
- PaxEx Update: FTE Asia edition
- A new player in the race for inflight WiFi over India
- AirFi moving forward with Atlantic Airways’ connected deployment
- Inmarsat’s GX-5 launches successfully, kicking off the next phase of the GX story
- AirAsia looks beyond the pipe for inflight connectivity value
- Putting AirAsia’s new GX WiFi to the test