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ancillary fees

Consumers really do pay to be loyal, and that’s good for them

27 September 2023 By Seth Miller 1 Comment

Not only are customers who buy an elite status match good for airline and hotel loyalty programs, they’re likely more profitable by many metrics than those who the programs previously attracted through free match or challenge programs.

This story is about: American Airlines, ancillary, ancillary fees, ancillary revenue, cobrand, credit card, credit cards, elite status, frequent flier, frequent flyer, Frontier, LATAM, loyalty, Mark Ross-Smith, WAF23 Filed Under: Loyalty

Nourish proposes an inflight catering revolution

16 June 2023 By Seth Miller Leave a Comment

How can airlines offer a broad range of fresh food on board that passengers actually want, and even will pay for, while avoiding waste and the myriad challenges of airport catering services? Nourish, a UAE-based startup, believes it can solve that problem, bringing quality meals to travelers while also delivering a bit of incremental profit to airlines.

This story is about: ancillary, ancillary fees, ancillary revenue, catering, dining, FTE, FTEEMEA23, Future Travel Experience, in flight, Nourish, PaxEx, startups Filed Under: Ground Services

Pricing tweaks ahead for Spirit’s in-flight Wi-Fi

12 June 2023 By Seth Miller Leave a Comment

Nearly a year after Spirit Airlines formally launched its on-board Wi-Fi program, new plans dynamic pricing models are slated for trial later this year.

This story is about: ancillary, ancillary fees, ancillary revenue, FTE, FTEEMEA23, Future Travel Experience, IFC, IFEC, in flight, in-flight connectivity, in-flight internet, in-flight wifi, inflight connectivity, inflight wifi, Ka, Ka-band, Satellite, SES, SES-17, Spirit Airlines, Thales Filed Under: IFEC, PremCat

Singapore Airlines to make Wi-Fi free on board

31 May 2023 By Seth Miller Leave a Comment

A Singapore Airlines A350-900 heads home from Los Angeles

Singapore Airlines is the latest carrier to bring complimentary inflight Wi-Fi to all passengers on board. The carrier will expand its current offering – limited to 2 hours for passengers in economy class – to allow for access throughout the flight from July 2023.

This story is about: ancillary, ancillary fees, ancillary revenue, frequent flier, frequent flyer, IFC, IFEC, in flight, in-flight connectivity, in-flight internet, in-flight wifi, inflight connectivity, inflight wifi, loyalty, Singapore Airlines Filed Under: IFEC, Loyalty

Alaska Airlines, American Airlines to deliver integrated app check-in option

25 May 2023 By Seth Miller 1 Comment

How do you keep passengers feeling at home when they’re traveling with a partner airline? Alaska Airlines and American Airlines will take a significant step forward on that front in the near future. The two airlines plan to allow flight check-in on mixed carrier bookings on either app, regardless of which operates the first segment.

This story is about: Alaska Airlines, alliances, American Airlines, ancillary, ancillary fees, ancillary revenue, apps, Charu Jain, FTEEMEA23, Future Travel Experience, oneworld Filed Under: Ground Services

Breeze teases new pricing models for inflight internet

18 May 2023 By Seth Miller 2 Comments

After three months of testing, Breeze Airways and Viasat are getting more comfortable with the performance of the inflight WiFi service on the carrier’s A220s. And the planned offerings include at least two options unique to the industry.

This story is about: ancillary, ancillary fees, ancillary revenue, Breeze Airways, co-brand, cobrand, credit cards, IFC, IFEC, in-flight connectivity, in-flight internet, in-flight wifi, inflight connectivity, inflight wifi, Tom Doxey, ViaSat Filed Under: IFEC

It’s the end of the kiosk as we know it, and Alaska Airlines feels fine

24 April 2023 By Seth Miller 2 Comments

The renewed Alaska Airlines airport lobby will still have plenty of kiosks, though they'll be wholly dedicated to printing bag tags, not other functions

Alaska Airlines was an early believer in the efficiency and advantages passenger kiosks could bring to the airport check-in lobby. Now the airline believes that era is over.

This story is about: Alaska Airlines, ancillary, ancillary fees, ancillary revenue, bag tags, BagTag, checked baggage, kiosk Filed Under: Ground Services

Finnair trims inflight services in cost-cutting push

30 March 2023 By Seth Miller Leave a Comment

Finnair’s “shortcut” connection between Europe and the far east via Helsinki is no longer compelling and it has scrambled to rebuild its operations given the new normal. That now includes cuts to the inflight catering, including a switch to buy-on-board for the second meal on two long-haul routes.

This story is about: ancillary, ancillary fees, ancillary revenue, business class, buy-on-board, dining, economy class, Finnair Filed Under: Seats & Cabin

Free seat assignments for kids: Competition or anti-regulatory ploy?

24 February 2023 By Seth Miller Leave a Comment

So many gorgeous IFE screens on board this new United Airlines 737 MAX 8, plus hundreds more aircraft to come

Three airlines made announcements this week around fees for kids to sit with their parents. Almost certainly driven by a push for regulations, is it enough to hold that off??

This story is about: ancillary, ancillary fees, ancillary revenue, Breeze Airways, Department of Transportation, DoT, Frontier, regulations, United Airlines Filed Under: Seats & Cabin

Zipair pick SpaceX Starlink for IFC update

10 February 2023 By Seth Miller Leave a Comment

Japanese long-haul airline Zipair plans to fit its fleet with inflight internet from Starlink. The company announced it would become the first Asian airline to offer the service, fitting out its 787s.

This story is about: 787, ancillary fees, ancillary revenue, in flight, in-flight connectivity, in-flight internet, in-flight wifi, inflight connectivity, inflight wifi, PAC, Panasonic, Panasonic Avionics, Panasonic Avionics Corporation, PaxEx, SpaceX, Starlink, ZIPAir Filed Under: IFEC

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