Wondering where your checked bag is? Air France will soon have more and better data to help answer that question for passengers as the carrier commits to RFID tracking of bags beginning in 2020.
Ground Services
United Airlines partners with CLEAR, expands at hubs
United Airlines announced a partnership with CLEAR this week, expanding its participation in the biometric security screening program. The carrier will make a strategic investment in the company, including the addition or expansion of CLEAR locations at the carrier’s US hub airports.
Heli-transfers take flight for La Compagnie
Is there a way to make helicopter transfers affordable and convenient? The new option from La Compagnie and Monacair between Monaco and Nice might be the closest such thing yet.
The best lounge at Incheon T2 is the 7-11
Is it possible that the best place to relax before a flight is the convenience store tucked away behind the food court? At Incheon’s T2 the 7-11 offers a compelling set of services that might make you rethink the idea of a lounge visit.
Mosaics Matter More: JetBlue trials improved IROPs benefits for elites
JetBlue will trial a new benefit for its TrueBlue Mosaic members this summer. Mosaic passengers on flights delayed two hours or more will receive a meal voucher at the airport to help ease the pain of the wait. Crew members were informed of the new program in an internal message this week.
The newest premium security access trick? Take the bus!
Looking to jump the security queues at the airport? Elite status with a loyalty program or premium cabin tickets can often do the trick. Bus riders in Boston will now join that group thanks to an innovative program introduces by Massport this month.
Paine Field’s new terminal opens with a top-notch passenger experience
The Seattle metropolitan area joined the ranks of multi-airport cities this week. Or Everett and Snohomish County got their first airport. Either way you look at it, the new commercial passenger terminal at Paine Field is open for business and it is an absolutely spectacular facility. Nearly everything about the new airport makes for a great […]
Five Star Select brings additional luxury options to American Airlines
Want to be treated extra special when flying? American Airlines’ newly expanded Five Star Select service adds Flagship Lounge Dining, private car transfers to the plane, and even Blade helicopter transfers between the airport and downtown locations. All for a price, of course.
United unveils Polaris Lounge in LA, announces two new United Clubs
United Airlines officially unveiled its newest Polaris Lounge today and used the opportunity to announce four other United Club updates, including two new locations.
Now more exclusive: Delta pares back SkyClub access
The balance between crowded airport lounges and the incremental revenue realized from selling access reached a tipping point for Delta Air Lines. Effective immediately the carrier no longer sells single visit passes. Annual membership costs will also increase in 2019.