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Ground Services

United opens newest, largest ever lounge at Newark

19 May 2022 By Seth Miller 1 Comment

One of the several different seating areas inside United Airlines' new lounge at Newark

United Airlines’ newest lounge opened at Newark, offering a massive expansion of premium space for its passengers. Located in Terminal C3 near gate C123, this club is the largest club in United’s network, at nearly 30,000 square feet and 480 seats.

This story is about: elite status, frequent flier, frequent flyer, Lounge, lounges, United Airlines Filed Under: Ground Services

Pampered Premium Passengers: British Airways, American Airlines plan lounge upgrades with combined JFK T8 operations

26 January 2022 By Seth Miller 2 Comments

First class travelers will, naturally, get the best lounge experience

The battle to win over more premium passengers on the world’s highest revenue route* will take a major turn later this year. American Airlines and British Airways will formally consolidate operations at JFK Terminal 8, with a new suite of lounges and premium check-in area, among other changes.

This story is about: American Airlines, British Airways, business class, first class, JFK, JFK Airport, Lounge, lounges, premium cabin Filed Under: Ground Services

An easyJet(ish) lounge opens at Gatwick

20 October 2021 By Seth Miller 2 Comments

Minimal easyJet branding visible in the company's new lounge at Gatwick, launched in partnership with No1 Lounges

Looking to lounge before your next easyJet departure from Gatwick? The airline now has an option for that. Or at least for a lounge with its branding.

This story is about: ancillary, ancillary fees, ancillary revenue, EasyJet, Gatwick, LGW, London, Lounge, lounges, No1 Lounge Filed Under: Ground Services

AirAsia boosts biometrics, super-app as Malaysia travel resumes

11 October 2021 By Seth Miller 1 Comment

A 70% off sale like the one announced this week is enough to grab plenty of attention. But the bigger news from AirAsia as it resumes interstate operations is a major push to digital processes for travel, effectively eliminating paper documents for its guests.

This story is about: AirAsia, AirAsia Malaysia, biometrics, FACES, facial recognition, Malaysia, Vision-Box Filed Under: Ground Services

The British Airways A380 is back!

6 October 2021 By Seth Miller 2 Comments

British Airways' A380 G-XLEK as seen from the park outside LAX

The British Airways A380 is officially coming back. The airline will use its largest aircraft to carry passengers to warm, sunny destinations as part of a significant rebound in long-haul service volume for the winter.

This story is about: A380, British Airways, Caribbean, Gatwick, Heathrow, LGW, LHR, London, routes Filed Under: Airplanes and Airports, Ground Services

American reopening Flagship lounges, expanding access

24 August 2021 By Seth Miller 1 Comment

As airlines shuttered lounges across the globe at the onset of the pandemic, many promised to reopen when premium demand returned. American Airlines is ready to make good on that commitment, with its first two Flagship Lounges set to welcome guests again beginning next month.

This story is about: American Airlines, business class, Chicago, Dallas, DFW, first class, JFK, JFK Airport, LAX, Los Angeles, Lounge, lounges, MIA, Miami, O'Hare, ORD, premium cabin Filed Under: Ground Services

Clear, others, expected to add TSA PreCheck enrollment later this year

20 July 2021 By Seth Miller Leave a Comment

Airport biometrics company Clear could be expanding into the TSA PreCheck business by the end of the year. It is one of three companies eligible to enroll travelers in the expedited airport screening program, and the Agency expects that at least one, if not all three, could have their new systems online later this year.

This story is about: CLEAR, PreCheck, security, Transportation Security Administration, TSA Filed Under: Ground Services

Finnair launches "Business Light" basic premium fare option

15 June 2021 By Seth Miller 1 Comment

Business class seat on Finnair's A350

Finnair believes that some business class passengers might be making the purchase solely for the premium in-flight experience. The carrier launched a “Business Light” ticketing option today that delivers the on-board amenities but not other business class benefits.

This story is about: ancillary, ancillary fees, ancillary revenue, basic business, basic economy, business class, Business Light, elite status, EuroBiz, fares, Finnair, frequent flyer, IFC, in-flight connectivity, in-flight internet, inflight connectivity, Lounge, premium cabin, wifi Filed Under: Airplanes and Airports, Ground Services, IFEC, Loyalty

Apple adds TSA-compliant ID capability to iOS Wallet

7 June 2021 By Seth Miller Leave a Comment

Scan your ID into Apple Wallet and use an iPhone to clear TSA security. It could happen later this year.

It was nearly a decade ago that Apple launched Passbook as part of iOS 6. That opened the door to a mobile phone storing digital boarding passes, loyalty program cards, and more. Now the company wants to take an even deeper role in the travel experience: Apple wants the iPhone to be your ID as part of iOS 15.

This story is about: Apple, digital transformation, iOS, Transportation Security Administration, TSA Filed Under: Ground Services

British Airways seeks holiday makers with Heathrow handling treats

27 May 2021 By Seth Miller Leave a Comment

British Airways has plenty of premium services capacity at its Heathrow home base and far too few passengers using it. Package holiday travelers this summer will benefit from that excess.

This story is about: British Airways, business class, economy class, first class, Heathrow, LHR, Lounge, lounges, premium cabin, premium economy, vacation packages Filed Under: Ground Services

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