Tired of waiting for the United Polaris Lounge to open at LAX? Or maybe you just demand the ultimate in privacy during the airport experience. For those willing to pay the LAX Private Suites terminal…
The man who could save New York’s airports
New York City is famous for its airports, and not in a good way. The city's three main airports – Newark, LaGuardia and JFK – handle north of 100 million passengers annually in facilities that…
Lufthansa ups its ground game, fights EasyJet inroads
Competition drives progress. For travelers in Munich that comes in the form of new offerings from Lufthansa to help keep domestic travelers happy as EasyJet enters the market. For the high volume business traveler routes…
KLM’s bot play: Automating Social Media
Welcome to the airline chat bot future. KLM will now handle some of the 30,000 weekly conversations it has on social media channels through fully automated bots. The company hopes that the artificial intelligence-driven bot…