Not only are customers who buy an elite status match good for airline and hotel loyalty programs, they’re likely more profitable by many metrics than those who the programs previously attracted through free match or challenge programs.
How can airlines offer a broad range of fresh food on board that passengers actually want, and even will pay for, while avoiding waste and the myriad challenges of airport catering services? Nourish, a UAE-based startup, believes it can solve that problem, bringing quality meals to travelers while also delivering a bit of incremental profit to airlines.
Nearly a year after Spirit Airlines formally launched its on-board Wi-Fi program, new plans dynamic pricing models are slated for trial later this year.
Singapore Airlines is the latest carrier to bring complimentary inflight Wi-Fi to all passengers on board. The carrier will expand its current offering – limited to 2 hours for passengers in economy class – to allow for access throughout the flight from July 2023.
How do you keep passengers feeling at home when they’re traveling with a partner airline? Alaska Airlines and American Airlines will take a significant step forward on that front in the near future. The two airlines plan to allow flight check-in on mixed carrier bookings on either app, regardless of which operates the first segment.
After three months of testing, Breeze Airways and Viasat are getting more comfortable with the performance of the inflight WiFi service on the carrier’s A220s. And the planned offerings include at least two options unique to the industry.
EasyJet has not been shy about the success of its adoption of AirFi’s on-board shopping and entertainment platform in recent months. And the carrier is just getting started with the system. Simon Cox, the carrier’s Director for InFlight Retail, recently shared some insights with PaxEx.Aero on what’s next as the program matures.
It could come online within the next few days. The company is confident that timeline won’t stretch past a few weeks. And AirFi’s LEO customers want the service yesterday.
Alaska Airlines was an early believer in the efficiency and advantages passenger kiosks could bring to the airport check-in lobby. Now the airline believes that era is over.
Finnair’s “shortcut” connection between Europe and the far east via Helsinki is no longer compelling and it has scrambled to rebuild its operations given the new normal. That now includes cuts to the inflight catering, including a switch to buy-on-board for the second meal on two long-haul routes.