The Business of Passenger Experience
It is just one small line inserted into today's Viasat earnings notes, "... total next-generation IFC system installations to around 200 aircraft across eight commercial airlines." The 200 number is nice, but the eight is more significant.
Panasonic Avionics has a new marketing boss with a strong background in cloud services and AI systems. It will be interesting to follow the company’s shift in focus as the leadership team continues its rebuild after the bribery scandal, especially as IFE/C or airline-related experience appears an optional qualification.
Just how many aircraft carry inflight connectivity hardware? And which kit?? A pair of announcements this week gives greater insight into which kit is where and how the market is shifting, rapidly in some cases. Not that installation number 1000 matters more than number 999, of course. Yet somehow it does. Just a little.
Thales InFlyt has a new boss. Philippe Carette takes over from Dominique Giannoni to run the IFE/C portion of the company effective immediately.
Gogo plans significant cost cuts as it seeks to shore up its financial position. Facing a financing crunch the company's "Gogo 2020" business plan unveiled this week will see hundreds of millions of dollars cut from cost side of the balance sheet as jobs and programs are dropped from the company.
When senior airline executives are willing to trash their vendors in public that's usually bad news for everyone involved. Welcome to the inflight connectivity world, where airlines are almost as unhappy as the passengers struggling to stay online in the sky. Alas, only part of that frustration is grounded in reality.
One lucky 737 MAX 8 BBJ customer will soon be flying with the newest triband connectivity radome available in the business aviation market. The sleek tailmount kit is the latest from Technik’s in-house innovation team, part of a transition the company is making towards developing more cool systems rather than just installing those designed by other companies.
AirBaltic loves its CSeries jets. The Latvian carrier is set to dramatically grow that fleet. Today’s deal with Bombardier, inked just over one year since the first CS300 arrived in Riga, adds at least 30 more of the type to its fleet.
Spirit Airlines will add inflight wifi as it seeks to improve the onboard passenger experience. The carrier's full fleet will carry Thales FlytLIVE hardware by the end of Summer 2019.
New seats, new screens and more live television took flight one JetBlue this week. The first of the restyled A320 planes is now in service, delivering upgraded amenities. And 12 extra seats on board.
