Facing dozens of customer complaints to the US Department of Transportation, Air Canada is fighting back. While the carrier has only filed one response publicly so far the contents suggest that passengers may well come up short in their efforts to get their money back. Not only does the airline intend to not provide refunds to passengers on flights it canceled, but it now also suggests that the DOT should not and can not regulate such policies.
Canada
Jilted travelers get aggressive in seeking airline refund enforcement from the DOT
Do the rules even matter when there is no enforcement action? For many travelers the answer appears to be a resounding “no” as they seek refunds from flights cancelled over the past few months. A few are now pursuing alternate channels, however, and starting to see some wins.
Air Canada ups its bid for Transat by 38%
Air Canada’s C$13/share offer for competitor Transat faced a tough challenge. A C$5 boost in the offer price appears to have changed the situation sufficiently to secure the deal.
Telesat scores major LEO commitment from Canadian government
LEO constellations are going to help revolutionize inflight connectivity, but they’re also very expensive and aviation cannot support the industry alone. Telesat scored a major investment from the Canadian government this week that helps ensure its 298 satellites will take flight.
Air Canada, Transat finalize merger plans
Air Canada’s plans to acquire Air Transat moved forward this week, with the two companies announcing conclusion of a definitive agreement for their combination.
Air Canada to acquire Air Transat
Air Canada wants to buy its LCC competitor Air Transat in a half billion dollar deal. But can it get past the regulatory hurdles along the way??
Aireon space-based ADS-B data helps in driving decision on 737 MAX groundings
It took a review of additional data but Transport Canada now joins the global collection of aviation regulators that grounded the Boeing 737 MAX. That additional data came from satellite-based aircraft tracking provider Aireon, and Transport Canada is not the only regulator with the details.
Aireon can prevent lost planes anywhere on the planet, and that’s not the best part
Aireon’s space-based ADS-B tracking will know the location of every commercial aircraft. More important are the operational improvements it will bring to life.
Canada to issue air traveler protections, compensation guidelines
Airline passengers in Canada will soon have some basic rights codified by the Canadian Transportation Agency. But don’t get too excited about the potential for payouts on your next delayed flight. While that is possible in some circumstances the CTA’s approach ensures that airlines are protected from paying under a wide range of conditions.
Southwest teases further network growth, including Canada
Southwest Airlines’ plans to grow in to the Hawaiian islands are no secret, but they’re also not the only destinations further afield the company is considering. Among the possibilities: Canada!