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Air Canada

Air Canada selects Intelsat 2Ku for A321 internet service

21 June 2022 By Seth Miller Leave a Comment

An A321XLR in Air Canada's livery

Air Canada’s A321 fleet will soon fly with the Intelsat 2Ku in-flight internet solution. Under the agreement the carrier will upgrade its offering for 15 existing aircraft, while also taking 15 new deliveries with the system installed from the Airbus factory in Hamburg.

This story is about: 2Ku, A321, A321XLR, Air Canada, Aircraft Interiors Expo, AIX, AIX22, gogo, IFC, IFEC, in-flight connectivity, in-flight internet, in-flight wifi, inflight connectivity, inflight wifi, Intelsat, Ku, Ku-band, Ku3030, LEO, Low Earth Orbit, Satellite, ThinAir, Thinkom, wifi Filed Under: IFEC

Air Canada to fly the A321XLR

22 March 2022 By Seth Miller 4 Comments

An A321XLR in Air Canada's livery

Air Canada announced plans to acquire 26 A321XLR aircraft, updating its long-haul offerings. The aircraft will be used for flights within North America, as well as some Transatlantic markets, pending approval from Transport Canada regulators.

This story is about: A321neo, A321XLR, Air Canada, Airbus, business class, embedded IFE, IFC, IFE, IFEC, in flight, in-flight connectivity, in-flight entertainment, in-flight internet, in-flight wifi, inflight connectivity, inflight entertainment, inflight wifi, lie-flat beds, premium cabin, seating, seats Filed Under: Airplanes and Airports, IFEC, Seats & Cabin

Air Canada fined $2 million in DOT settlement

22 November 2021 By Seth Miller 4 Comments

Air Canada's 737 MAX; image courtesy of the airline

Air Canada and the US Department of Transportation agreed to a $4.5 million fine related to the airline’s failure to provide timely refunds to passengers after cancelling flights in the height of the COVID-19 pandemic.

This story is about: Air Canada, COVID-19, Department of Transportation, DoT, lawsuit, refunds Filed Under: Airplanes and Airports

SES-17 launch scheduled for 22 October

14 September 2021 By Seth Miller 3 Comments

The SES-17 satellite completed testing and is prepared for launch in October 2021

A big boost to Ka-band connectivity over the Americas will come next month as SES-17 secures an October launch date.

This story is about: Air Canada, in flight, in-flight connectivity, in-flight internet, inflight connectivity, Ka, Ka-band, SES, SES-17, Spirit Airlines, Thales, Thales Inflyt Filed Under: IFEC

Air Canada refreshes Rouge A321s, adds legroom on board

7 September 2021 By Seth Miller Leave a Comment

An Air Canada Rouge A321 taking off

Some travelers on Air Canada’s Rouge fleet should find themselves just a bit more comfortable starting later this year. The carrier announced plans to retrofit cabins and remove a few seats on nine of its A321s, increasing legroom for passengers.

This story is about: Air Canada, DRM, economy class, IFE, IFEC, in-flight entertainment, in-seat power, inflight entertainment, premium cabin, premium economy, Rouge, seating, seats, Streaming IFE, USB, USB-C, Wireless IFE Filed Under: IFEC, Seats & Cabin

Chase launches Air Canada Aeroplan as new co-brand & transfer partner

3 August 2021 By Seth Miller Leave a Comment

rendering of the Chase Aeroplan credit card

Starting today, eligible Chase cardmembers can transfer Ultimate Rewards points to Aeroplan, and redeem for travel and flight rewards with Air Canada and their more than 40 airline partners, including the entire Star Alliance network.

This story is about: Aeroplan, Air Canada, Chase, cobrand, credit card, credit cards, frequent flier, frequent flyer, loyalty Filed Under: Loyalty

Porter to join the jet era, add Embraer E195-E2 fleet

12 July 2021 By Seth Miller 1 Comment

Rendering of the Embraer E195-E2 in Porter livery

Not only will Porter Airlines back bring its core services at Toronto’s downtown Billy Bishop Airport starting in September, but it will also add jet service from other hubs, dramatically increasing its presence in Canada and the USA beginning in 2022.

This story is about: A220-100, Air Canada, Billy Bishop Airport, Connect Airlines, CSeries, E195-E2, Embraer, IFE, IFEC, in flight, in-flight entertainment, inflight entertainment, Porter Air, Toronto, WestJet, YTZ Filed Under: Airplanes and Airports, IFEC

Air Canada fights back, disputes $25 million DOT fine

30 June 2021 By Seth Miller 3 Comments

An Air Canada A220-300 with the 2Ku antenna installed. (Image via Air Canada)

A year ago, as passengers started pressing Air Canada for refunds against cancelled flights, the airline fought back. Now, in the wake of a proposed $25 million penalty for its actions, the carrier is repeating those positions directly to the US Department of Transportation.

This story is about: Air Canada, COVID-19, Department of Transportation, DoT, refunds Filed Under: Airplanes and Airports

US DOT seeks major penalty for Air Canada’s no refund policy

15 June 2021 By Seth Miller 4 Comments

An Air Canada 787-9 departing Vancouver; image courtesy of the airline

It took more than a year, but the US Department of Transportation is ready to pursue regulatory actions against Air Canada. Citing a lack of progress in resolving the issue through an agreed consent order assessing a civil penalty, the DOT filed a formal complaint against the airline, seeking more the $25 million in damages.

This story is about: Air Canada, Department of Transportation, DoT, lawsuit, refunds Filed Under: Airplanes and Airports

Air Canada refunds (finally) coming with government bail-out

13 April 2021 By Seth Miller 2 Comments

After more than a year of waiting, tens of thousands of Air Canada customers are poised to finally receive COVID-related refunds. The carrier agreed to convert outstanding credits to proper refunds as part of a C$5.8 billion financial aid package funded by the Canadian government.

This story is about: Air Canada, bailout, Canada, COVID-19, refunds Filed Under: Airplanes and Airports

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