The Business of Passenger Experience
Calling it a next generation network may be a slight stretch but Panasonic Avionics is making some changes to how it delivers inflight connectivity. Adding bandwidth is the (relatively) easy part. Blocking the updates no one needs on a plane is harder but also a potentially more significnat improvement to the passenger experience.
Looking for free inflight internet connectivity? Japan appears the place to be. ANA will add free internet service on the bulk of its domestic fleet in 2018, delivering more connectivity on more domestic routes than any other carrier in Japan.
Inmarsat's hybrid EAN service is on track for entry to service in 2018. Could it have a new airline customer to come along with that launch? Signs point to an interesting opportunity within the Lufthansa Group of airlines.
The past few weeks have been huge for premium cabin redesign news. Singapore Airlines and Emirates are not pulling any punches in their first class suite redesigns. Alas, those products are mostly irrelevant for most travelers. A first class suite doesn’t matter for the 99%+ of consumers. They’re not a factor for business travelers and […]
The introduction of Delta Premium Select may be the most significant change the carrier has seen in a decade or more. Here’s how the product fared on its inaugural service. Plus tons of photos!
Is it the ultimate surveillance scenario or a step forward in the passenger experience? Or maybe a little bit of both?? Vendors are cooperating today to deliver integrated biometrics in the inflight entertainment system, tying together a camera embedded in the screen with connectivity to various other platforms that can act on the data.
Air New Zealand is finally sporting an inflight connectivity radome on one of its aircraft. Ship ZK-OKS, a 777-300ER, returned to service last week after a month in Singapore where the Inmarsat Global Xpress (“GX”) kit was installed. The carrier announced last December that it will fit its entire fleet with the GX service.
Got Ka? That’s the question Global Eagle was asking during the recent APEX EXPO show while demonstrating the latest high-speed inflight connectivity solution it has on offer. Come along for the ride as I put the system through its paces.
Netflix wants you to have free wifi on your next flight. That’s the only way it figures you’ll use your Netflix service on board. The catch (of course there is one) is that Netflix doesn’t want to be the one paying for that bandwidth. And it doesn’t really care who is, so long as it gets credit for making your flight better.
Mexican LCC Interjet is set to add inflight connectivity to its fleet. The carrier will add Panasonic Avionics‘ eXConnect solution to its new A320 & A321 fleet starting later this year. The initial aircraft will be delivered from Airbus in November 2017, and this A321neo aircraft will be the first Panasonic-equipped aircraft to be line […]
