The Business of Passenger Experience
Work as a senior executive in the inflight entertainment and connectivity business can be a fragile position. As the companies in the space continue to come up short on consistent and stable profits the likelihood of a sudden shift remains very real. Reports in to PaxEx.Aero suggest that just such a shift is underway at one of the leading providers in this segment.
Fast, free wifi across the Atlantic Ocean? La Compagnie is set to deliver precisely that as it upgrades its fleet to the A321neo.
Rolling out a new inflight entertainment solution is not easy. For Delta Flight Products and Gogo the unveiling of Gogo Vision Touch on Delta’s A220 fleet this week is a major milestone achievement. And it mostly works.
The 2014 purchase of VR firm Oculus by Facebook was supposed to mark the beginning of VR systems permeating our lives, including on aircraft. Success, however, continues to prove elusive.
More media is now free on flights across North America. Announcements from United Airlines and American Airlines this morning will bring complimentary live television and streaming music to millions more passengers each year.
With billions of dollars in contracts at stake perhaps it makes sense that Thales would seek extra help in securing new deals. That it stands accused of failing to pay its partner for that help is less good. That it now also likely faces scrutiny from US and international regulators related to suspicious payment schemes and efforts to influence leaders of foreign airlines is even worse. Welcome to the fun and exciting world of supplier deals in the Middle East.
Is it possible for inflight entertainment and connectivity vendors to do business in the Middle East without suspicion of bribery and fraud? Just a couple years after securing multiple major contracts Thales stands accused of failing to pay a partner it used to facilitate those deals. More than a billion dollars in damages are on the line in the case.
Aer Lingus continues to roll out details on its A321LR fleet plans ahead of delivery later this Spring. The LR will kick off a brand revitalization effort in 2019 extending the carrier’s premium offerings. Even as it seeks to join some parts of the IAG framework, including the (long anticipated) transatlantic fares joint venture, Aer Lingus will keep a streak of independence from its IAG overlords.
No longer in stealth mode, Delta Flight Products wants to own large portions of cabin interiors projects across the industry. A purpose-built, streaming IFE solution is just one of many DFP products passengers will interact with on board.
It launched as Gogo Vision Touch. Delta Air Lines would be the initial customer but plans were in place to expand the offering to other airlines. Those plans still exist in a roundabout way, but it no longer appears that Gogo is involved in the product as Delta carries this wireless IFE solution forward.
