Passengers flying across the Pacific Ocean are set for a major upgrade in inflight connectivity performance. Panasonic Avionics and Eutelsat announced this week that Eutelsat 172b is now in service, delivering a massive increase in…
Joon crew want mainline rates, ignoring the entire…
Benjamin Smith's early days at Air France-KLM will be anything but easy. The incoming CEO faces public opposition from the airline's unions, most notably the pilots who forced the resignation of former Jean-Marc Janaillac following…
Alitalia is out, Virgin Atlantic is in: TATL…
Alitalia's struggles continue. The carrier still needs a fresh infusion of cash to pay off the bridge loan from the Italian government and some sort of long-term plan. And, for the latter, Alitalia will soon…
KLM gets its 2Ku on, too
Nearly two years after the deal was announced the Gogo 2Ku hardware is beginning to show up on KLM aircraft. A pair of A330-300s – PH-AKA and PH-AKB – now carry the kit. [caption id="attachment_1343"…
Finding détente in the airline-GDS cost battle: Air…
The relationship between airlines and GDS platforms is a tenuous one. Airlines love the GDSen for the ability to sell more tickets but hate them for the higher distribution costs those tickets carry. Plus the…
More, better and cheaper wifi in the sky!
Got Wifi? For more airline passengers than ever around the world the answer is yes. Some 82 airlines offer inflight connectivity. Even more significant, however, is that the quality of the service available in flight…
KLM’s bot play: Automating Social Media
Welcome to the airline chat bot future. KLM will now handle some of the 30,000 weekly conversations it has on social media channels through fully automated bots. The company hopes that the artificial intelligence-driven bot…
Basic Economy goes global on Delta
Passengers across the globe will be paying more for less by the end of 2018 if Delta Air Lines has its way. The company confirmed today in an investor analyst briefing that its Basic Economy…