• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

PaxEx.Aero

The Business of Passenger Experience

  • Premium
    • Register
    • My Account
    • Aero Filings
  • IFEC
  • Seats & Cabin
  • Airplanes and Airports
  • Loyalty
  • About PaxEx.Aero
    • Contact PaxEx.Aero
  • Aero Filings
  • Logout

Mark Ross-Smith

Consumers really do pay to be loyal, and that’s good for them

27 September 2023 By Seth Miller 1 Comment

Not only are customers who buy an elite status match good for airline and hotel loyalty programs, they’re likely more profitable by many metrics than those who the programs previously attracted through free match or challenge programs.

This story is about: American Airlines, ancillary, ancillary fees, ancillary revenue, cobrand, credit card, credit cards, elite status, frequent flier, frequent flyer, Frontier, LATAM, loyalty, Mark Ross-Smith, WAF23 Filed Under: Loyalty

Primary Sidebar

Search PaxEx.Aero

Latest News

  • Astrova Tops 100 Programs Committed
  • Avianca Picks Multi-orbit Inflight Internet from SES
  • AJet, TCI Bring First Aircraft Online
  • Boom Pivots to Power
  • Delta Tops 1,000 Sync Wi-Fi Aircraft, Continues IFE/C Improvements

Footer

Search PaxEx.Aero

  • Privacy Policy

© 2008- Proton Associates, LLC; All Rights Reserved.

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited.