Buy-on-board snacks are coming back to United Airlines next month. But the company wants to ease customer concerns over payments, with a new contactless option being added.
United plans touchless bag tag kiosks
United Airlines wants to make it even easier for travelers to print their own bag tags at check-in kiosks. A new option to be tested this month will allow passengers to complete the process without ever touching the machines.
JetBlue adds support chat to mobile apps
Need to get in touch with JetBlue’s customer service team? Skip the phone call and open the airline’s app. Thanks to its partnership with customer service technology company Gladly, JetBlue now offers a fully integrated support chat option in its iOS mobile application. Android integration will go live in the coming weeks.