The Business of Passenger Experience
Commercial success in the inflight connectivity business is anything but easy. That isn't stopping newcomers from trying. Saudi Arabia's Taqnia Space group launched the UON offering earlier this month and it has potential. But like other offerings in the market there are questions about how well it can scale up to meet demand (both bandwidth and profits).
Looking to fly on United’s newest aircraft type? Head to Houston on June 7th to be part of the first day of 737 MAX 9 operations. Alas, nothing particularly now or exciting with the interiors.
Korean Air Lines took home an early Christmas present today, with its first CSeries delivery from Bombardier. The carrier is the third to fly the CS300 and introduces a few new features on board to improve the passenger experience.
Can a slow inflight internet connection deliver real passenger benefits? In many cases it is better than nothing and Lufthansa Systems is talking about ways to integrate such into a low-cost solution for airlines.
Air Europa’s short-haul passengers are getting an IFE upgrade next year, thanks to BoardConnect from Lufthansa Systems. The latest iteration of the platform includes plenty of new features, but getting rid of the battery could prove a tipping point for the product.
Delta, Bombardier and Gogo are teaming up to introduce Gogo Vision Touch, a new in-seat entertainment solution that features commodity hardware and wifi-based content delivery. The goal is a cheaper system that’s easier to support and easier to upgrade.
