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first class

United goes ultra-premium for LAX lounge option

22 May 2018 By Seth Miller 1 Comment

Tired of waiting for the United Polaris Lounge to open at LAX? Or maybe you just demand the ultimate in privacy during the airport experience. For those willing to pay the price United now has an ultra-premium option available. And it is a hefty price to pay.

This story is about: business class, first class, LAX, LAX Private Suites, Los Angeles, lounges, United Airlines Filed Under: Ground Services

Emirates drops some business class middles seats

5 March 2018 By Seth Miller 5 Comments

Emirates is finally getting rid of its middle seats in business class. At least a few of them. On some planes. And also scrapping first class on that sub-fleet at the same time. So, is that really a win??

This story is about: 777, 777-200LR, Boeing, business class, Emirates, first class, premium cabin Filed Under: Seats & Cabin

Next-Gen personalization flying with Singapore Airlines and Panasonic

16 November 2017 By Seth Miller 1 Comment

The past few weeks have been huge for premium cabin redesign news. Singapore Airlines and Emirates are not pulling any punches in their first class suite redesigns. Alas, those products are mostly irrelevant for most travelers. A first class suite doesn’t matter for the 99%+ of consumers. They’re not a factor for business travelers and […]

This story is about: first class, Global Xpress, GX, IFC, IFE, IFEC, in-flight connectivity, in-flight entertainment, in-flight internet, inflight connectivity, inflight entertainment, Inmarsat, Ka, Ka-band, Ku, Ku-band, L-band, Panasonic, Panasonic Avionics, Panasonic Avionics Corporation, Singapore Airlines, SITAONAIR, suites, SwiftBroadBand Filed Under: IFEC

Video: The killer app in Emirates’ new 777 First Class Suite

13 November 2017 By Seth Miller 6 Comments

The luxury in Emirates’ new 777 first class suites isn’t about the seat or the food. Video steals the show on board, with hints of what the industry will (eventually) be like for everyone.

This story is about: DAS17, Dubai Air Show, Emirates, first class, PaxEx, video Filed Under: Seats & Cabin

Comparing the players in the “Transcon Wars”

6 August 2013 By Seth Miller 20 Comments

With all the moves recently (and there have been a lot, even before JetBlue‘s mini-suite unveiling yesterday) in the transcon premium cabin market I started thinking about just where the different airlines were in terms of competing with each other on various aspects of the service. The data I have here is compiled from a […]

This story is about: American, American Airlines, business class, Delta, economy class, first class, gogo, IFE, in-flight internet, JetBlue, Los Angeles, New York City, PaxEx, San Francisco, United, United Airlines, Virgin America Filed Under: IFEC

How competition is working in favor of the passenger experience on certain US domestic routes

7 May 2013 By Seth Miller Leave a Comment

There are plenty of tales lamenting the race to the bottom in amenities and service for passengers in the United States. But that is not the entire story. Indeed, there are some markets where competition amongst carriers is working to increase the options available to travellers. Not only are there more choices now in these markets, the offerings are getting better.

This story is about: American Airlines, business class, Delta, first class, gogo, IFE, IFEC, in-flight internet, PaxEx, United Airlines, Virgin America Filed Under: IFEC

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