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The Business of Passenger Experience

IFE

PaxEx Premium: Delta dives in to the inflight entertainment OEM market

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Can a massive airline deliver disruption in the inflight entertainment world? Delta Air Lines hopes the answer is yes as its Delta Flight Products (DFP) group formally launches its wireless IFE solution. Can a massive airline deliver disruption in the inflight entertainment world? Delta Air Lines hopes the answer is yes as its Delta Flight Products (DFP) group formally launches its wireless IFE solution. That's bad news for pretty much every other vendor in the inflight entertainment market today.

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Innovation key as FlightPath3D surpasses 50 airline customers

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How do you keep improving on the most popular channel for inflight entertainment systems? With 50 airlines on board in just five years FlightPath3D keeps pushing forward with new features to benefit airlines and passengers alike.

Fiji Airways selects Panasonic for entertainment, connectivity on new 737 MAX fleet

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The official unveiling is set for Monday in Nadi but Fiji Airways cannot wait to tease some details around its new 737 MAX aircraft. Among them, confirmation that the inflight entertainment and connectivity will be provided by Panasonic Avionics. The partnership was reported to PaxEx Premium subscribers last month.

American Airlines brings premium transcon service to Boston

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American Airlines’s premium transcon service will soon fly to Boston. The carrier is adding two daily trips between Los Angeles and Boston Logan on the A321T aircraft, making it the only airline to offer first class and business class on the route. The new service starts on 2 April 2019 with seats on sale beginning 3 December 2019.

PaxEx Premium: Challenged to the core

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It was supposed to be a massive shift of market share in the inflight connectivity world. Former Panasonic Avionics executive David Bruner claimed significant numbers of Southwest Airlines aircraft would see the Global Eagle kit uninstalled, replaced with PAC's solution, along with the ongoing line-fit deliveries. Instead Global Eagle is replacing PAC on the small number of 737s that were installed. And that might not even be the largest challenge Panasonic faces today.

In the couple months since PAC's partnership announcement with Inmarsat the company has pushed a two pronged approach to its future business. One one side sits the core competencies of its inflight entertainment business. On the other, driven by many of the new faces in the company's leadership, comes a shift towards a services operation. Both sides face challenges.

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PaxEx Premium: A different Vision for Delta’s IFE

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Last Friday's news of a new wireless IFE offering on Delta's A330neo fleet suggested a high likelihood of the Gogo Vision Touch product expanding beyond the carrier's A220 fleet. New - and unconfirmed - details now suggest another, somewhat unexpected vendor in play.

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Delta adds A330s, shakes up cabin amenities

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The add-on order for ten more Delta A330-900neo aircraft is not nearly as significant as a couple of the cabin amenity changes it includes.

UON takes first flight on a Saudia A320

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The first UON-equipped aircraft entered commercial service this week. The Saudia A320 HZ-ASB began passenger service with the new inflight connectivity kit installed on 10 November 2019. The aircraft serves Geneva from Saudia’s hubs in Riyadh and Jeddah.

digEcor gets embedded in the retrofit market

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Previously known for its tablet-based IFE offerings, inflight entertainment provider digEcor announced its first embedded aircraft systems retrofit this week. The company partnered with Jamco Aero Design and Engineering (JADE) to announce a deal for installation of digEcor’s Passenger Services Solution on Boeing 777 aircraft. This is the first step of a much larger journey for digEcor.

Thales scores a pair of China Southern wins at Zhuhai Air Show

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This year’s Zhuhai Air Show in China delivered little significant commercial aircraft news. Standing out in the event the partnership between Thales and China Southern offered up a pair of new deals. The two companies have a strong relationship dating back nearly 20 years and this week’s moves further those ties.