The Business of Passenger Experience
Antenna manufacturer ThinKom confirmed a second STC program currently active for its ThinAir Ka2517 kit. Although the company declined to provide any further details on which inflight connectivity provider or aircraft type is involved, some strong indicators are present, giving PaxEx.Aero confidence in naming a likely first buyer of the product. The A320 STC program...
A big, fat zero. That’s the number inflight wifi connectivity provider Gogo reported this morning. But it is the good kind of zero: None of its 2Ku systems have failed from deicing fluid so far this season.
With billions of dollars in contracts at stake perhaps it makes sense that Thales would seek extra help in securing new deals. That it stands accused of failing to pay its partner for that help is less good. That it now also likely faces scrutiny from US and international regulators related to suspicious payment schemes and efforts to influence leaders of foreign airlines is even worse. Welcome to the fun and exciting world of supplier deals in the Middle East.
Is it possible for inflight entertainment and connectivity vendors to do business in the Middle East without suspicion of bribery and fraud? Just a couple years after securing multiple major contracts Thales stands accused of failing to pay a partner it used to facilitate those deals. More than a billion dollars in damages are on the line in the case.
Just over two weeks after the first Citilink A320 entered the shop for wifi installation it is back in service. Aircraft PK-GQR operated a handful of flights on Wednesday with the Inmarsat GX kit installed.
Singapore Airlines pressed its latest A350 configuration into service this week. Adelaide is the first destination to see the mid-haul plane and its new Thales AVANT entertainment and Inmarsat GX connectivity systems on board.
The paperwork is finally submitted: India is ready to get online in the sky. The Ministry of Communications issued the Flight and Maritime Connectivity Rules, 2018 in an official filing on 14 December 2018, codifying the rules around delivery of mobile internet services on aircraft and ships. With the new rules defined service providers and airlines can finally move forward with fitting the planes. So, who will be first??
Uncertainty around the future of Avianca Brasil is growing as the company faces financial turmoil. Citing an inability to strike a "friendly agreement" for renegotiating aircraft leases the carrier sought protection under Brazilian bankruptcy laws this week. The move comes on the heels of lessors seeking the return of 11 aircraft for non-payment. The potential loss of aircraft is bad for the company and for its passengers, of course. It could also see a long-stalled inflight connectivity deployment finally terminated.
Cautious but confident, Gogo issued a report this morning declaring success in mitigating the deicing fluid issues on its 2Ku inflight wifi antenna hardware. More than 2,600 potential deicing events showed zero affected aircraft so far this winter.
Inmarsat scored another legal victory for its EAN service but Viasat refuses to give up the fight. Expect plenty more wrangling as this drama continues to unfold.
