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The Business of Passenger Experience

PAC

PaxEx Premium: Delta dives in to the inflight entertainment OEM market

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Can a massive airline deliver disruption in the inflight entertainment world? Delta Air Lines hopes the answer is yes as its Delta Flight Products (DFP) group formally launches its wireless IFE solution. Can a massive airline deliver disruption in the inflight entertainment world? Delta Air Lines hopes the answer is yes as its Delta Flight Products (DFP) group formally launches its wireless IFE solution. That's bad news for pretty much every other vendor in the inflight entertainment market today.

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Fiji Airways selects Panasonic for entertainment, connectivity on new 737 MAX fleet

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The official unveiling is set for Monday in Nadi but Fiji Airways cannot wait to tease some details around its new 737 MAX aircraft. Among them, confirmation that the inflight entertainment and connectivity will be provided by Panasonic Avionics. The partnership was reported to PaxEx Premium subscribers last month.

PaxEx Premium: Challenged to the core

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It was supposed to be a massive shift of market share in the inflight connectivity world. Former Panasonic Avionics executive David Bruner claimed significant numbers of Southwest Airlines aircraft would see the Global Eagle kit uninstalled, replaced with PAC's solution, along with the ongoing line-fit deliveries. Instead Global Eagle is replacing PAC on the small number of 737s that were installed. And that might not even be the largest challenge Panasonic faces today.

In the couple months since PAC's partnership announcement with Inmarsat the company has pushed a two pronged approach to its future business. One one side sits the core competencies of its inflight entertainment business. On the other, driven by many of the new faces in the company's leadership, comes a shift towards a services operation. Both sides face challenges.

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Delta adds A330s, shakes up cabin amenities

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The add-on order for ten more Delta A330-900neo aircraft is not nearly as significant as a couple of the cabin amenity changes it includes.

An end to cheap* WiFi for airlines?

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Maybe it has never truly been cheap for passengers, but airlines historically took advantage of great deals from suppliers to secure inflight wifi connectivity solutions relatively inexpensively. As those vendors now seek financial stability more than market share a shift is underway. Is the era of cheap wifi over? (And did it ever really exist?!?)

PaxEx Premium: Global Eagle boosts aero revenue, aircraft backlog

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Global Eagle posted strong revenue numbers in Q3, with its content and aviation connectivity segments showing particular strength. The company also announced a couple "take away" deals that see it grabbing business from competitors. Those moves come at a cost, however, especially on the connectivity side. The increased revenue from these deals over the long term is welcome but a short term cash crunch could be bad for business.

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PaxEx Premium: Inmarsat boosts GX revenue, cuts costs in Q3

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Inmarsat reported a jump in inflight connectivity revenue in Q3, continuing the activation and growth of its GX Aviation solution on aircraft around the world. The numbers suggest additional frames are finally generating revenue, a welcome advance for the company after the first such income was generated just last quarter. Inmarsat also disclosed that at least two recently announced customer wins remain as unsigned, lending credibility to claims that the deals are not yet final. The company also outlined additional details on how it expects the Panasonic partnership to grow.

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PaxEx Premium: Looking ahead to Global Eagle’s earnings

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Two stories should deliver a net boost for Global Eagle headed into Thursday's earnings release. They are not both good news (and one remains unconfirmed), but the positive outweighs the negative significantly.

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PaxEx Premium: Fiji Airways gets connected

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Fiji Airways is just weeks away from delivery of the carrier's first Boeing 737 MAX aircraft. With that delivery the airline joins the ranks of carriers delivering wifi connectivity in the sky. The aircraft carries the necessary hardware for inflight connectivity on board. Official details on the vendor remain unclear but we have a pretty good idea what's under the hump.

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A few firsts on Juneyao’s premier Dreamliner

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Adding a new type to an airline’s fleet is interesting in its own right. China’s Juneyao Airlines added the 787-9 Dreamliner last week and it is more significant than most similar expansions, both for passengers and China’s aviation industry growth.