The beginnings of Project Sunrise and extra leg room for the Kiwis. Plus more wifi (maybe) coming in China and another loyalty top tier moves further away.
Get these stories and more in this week’s PaxEx Update.
The Business of Passenger Experience
United Airlines wants to get bigger. The carrier has plans to expand its fleet in the coming years but it also wants to get more seats in the sky per flight. And it wants to accomplish that without adding more seats to the existing aircraft. It is a somewhat complicated challenge, but if things go right United expects 3% more seats per departure on average a year from now.
Long-haul service on LATAM is refocusing on a better sleep experience as the company introduces a new Premium Business service concept and updated cabin configuration. Flat beds with direct aisle access replace a much more cramped layout on the carrier’s 777-300ER fleet while a new culinary concept and cabin crew protocols aim to provide more comfort and privacy to passengers on board.
Seating manufacturer Mirus hit a major milestone this week, dispatching its first ship set of seats to Hamburg for installation on an aircraft at the Airbus factory. The seats are expected to be installed on the final assembly line at Finkenwerder next week, with first flight and customer (AirAsia) delivery shortly thereafter.