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business class

In-flight: The JetBlue Mint experience

16 June 2014 By Seth Miller 73 Comments

Welcome on board the very first passenger flight for JetBlue Mint, their new business class product. With flat-bed seats, premium meals and even four mini-suites on board this is very, very much not the JetBlue of 15 years ago.

This story is about: business class, contest, IFE, in flight, in-flight internet, internet, JetBlue, Los Angeles, New York City, PaxEx Filed Under: IFEC, Product Reviews

Comparing the players in the “Transcon Wars”

6 August 2013 By Seth Miller 20 Comments

With all the moves recently (and there have been a lot, even before JetBlue‘s mini-suite unveiling yesterday) in the transcon premium cabin market I started thinking about just where the different airlines were in terms of competing with each other on various aspects of the service. The data I have here is compiled from a […]

This story is about: American, American Airlines, business class, Delta, economy class, first class, gogo, IFE, in-flight internet, JetBlue, Los Angeles, New York City, PaxEx, San Francisco, United, United Airlines, Virgin America Filed Under: IFEC

Lamenting the proliferation of flat-bed business class

24 June 2013 By Seth Miller 1 Comment

Who do you know that would call the proliferation of flat beds in business class “an unfortunate development?” Can’t think of anyone?

This story is about: Austrian, Austrian Airlines, business class, lie-flat beds, Lufthansa, Lufthansa Group, premium cabin, Swiss Filed Under: Seats & Cabin

How competition is working in favor of the passenger experience on certain US domestic routes

7 May 2013 By Seth Miller Leave a Comment

There are plenty of tales lamenting the race to the bottom in amenities and service for passengers in the United States. But that is not the entire story. Indeed, there are some markets where competition amongst carriers is working to increase the options available to travellers. Not only are there more choices now in these markets, the offerings are getting better.

This story is about: American Airlines, business class, Delta, first class, gogo, IFE, IFEC, in-flight internet, PaxEx, United Airlines, Virgin America Filed Under: IFEC

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