The Business of Passenger Experience
The only official announcement around electronically steered antennae (ESA) for commercial aircraft this week at Aircraft Interiors Expo in Hamburg came from Gogo. And it probably was the least significant ESA story from the show. Instead, a surprise from a different supplier stole the spotlight.
Arguably the most premium routes for United Airlines are finally receiving the inflight wifi upgrade they need and deserve.
Panasonic Avionics spent the last year boosting its on-board wellness portfolio, expanding efforts to improve the inflight experience beyond its core entertainment and connectivity work. This week the company announced that Etihad will be the first airline to implement part of that program, adding the Jet Lag Adviser functionality to the airline’s app. Timing for the implementation remains […]
Looking to maximize passenger engagement with an inflight entertainment system? The moving map interface is the best place to start and FlightPath3D released two new options this week to keep travelers entertained while also potentially increasing airline revenue. The company’s moving map interface is already flying with more than 50 airlines and delivers airline-specific data […]
SmartSky took another step forward as it seeks to deliver its ATG wifi solution later this year. Certification on the E135/140/145 family, facilitated by StandardAero, brings JetSuiteX (and potentially others) much closer to flying with the service.
How many megabits are you getting in the sky? Run a speed test on board a wifi connected aircraft and you might see huge numbers. Alas, the truth is generally something very, very different.
Inmarsat's financial future appears secured. A consortium of investors is poised to invest $3.4bn in the company, taking it private. The price tag represents a 45% premium from the trading rate on the day prior to speculation about the deal becoming public and 27% to the price when the official offer was published. Inmarsat's Board of Directors unanimously recommends the deal and committed their respective shares to vote in favor. The investment group is operating under the name Triton Bidco and is backed by Apax Funds, Warburg Pincus Funds, the Canada Pension Plan and the Ontario Teachers' Pension Plan.
JetBlue’s newest A320 configuration entered service today after 10 weeks of work overhauling the interior from nose to tail. The new layout kicks of the final phase of the company’s fleet refresh, a much needed update to interiors designed 20 years ago.
Want to get online on a British Airways short-haul flight? The service is now in soft launch mode on a limited number of aircraft, with pricing and service tiers finally coming out. There is no free option, but the plans are reasonably priced for the services. For passengers happy to just text with friends and colleagues […]
With the bulk of the global 737 MAX fleet grounded the impact to passengers is very real. Canceled flights, delays and rebookings will affect hundreds of thousands of travelers each day. Inflight connectivity providers will also be impacted as their systems are grounded.
