PaxEx.Aero

The Business of Passenger Experience

in-flight entertainment

PaxEx Premium: Digging into the Thales lawsuit claims

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With billions of dollars in contracts at stake perhaps it makes sense that Thales would seek extra help in securing new deals. That it stands accused of failing to pay its partner for that help is less good. That it now also likely faces scrutiny from US and international regulators related to suspicious payment schemes and efforts to influence leaders of foreign airlines is even worse. Welcome to the fun and exciting world of supplier deals in the Middle East.

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Thales faces RICO lawsuit around IFEC deals in the Middle East

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Is it possible for inflight entertainment and connectivity vendors to do business in the Middle East without suspicion of bribery and fraud? Just a couple years after securing multiple major contracts Thales stands accused of failing to pay a partner it used to facilitate those deals. More than a billion dollars in damages are on the line in the case.

Aer Lingus packs a pair of surprises into A321LR plans

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Aer Lingus continues to roll out details on its A321LR fleet plans ahead of delivery later this Spring. The LR will kick off a brand revitalization effort in 2019 extending the carrier’s premium offerings. Even as it seeks to join some parts of the IAG framework, including the (long anticipated) transatlantic fares joint venture, Aer Lingus will keep a streak of independence from its IAG overlords.

Delta Flight Products brings disruption to the aircraft interior market

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No longer in stealth mode, Delta Flight Products wants to own large portions of cabin interiors projects across the industry. A purpose-built, streaming IFE solution is just one of many DFP products passengers will interact with on board.

PaxEx Premium: Gogo Vision Touch–over before it begins

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It launched as Gogo Vision Touch. Delta Air Lines would be the initial customer but plans were in place to expand the offering to other airlines. Those plans still exist in a roundabout way, but it no longer appears that Gogo is involved in the product as Delta carries this wireless IFE solution forward.

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Singapore Airlines launches new A350 regional service with updated IFE/C solutions

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Singapore Airlines pressed its latest A350 configuration into service this week. Adelaide is the first destination to see the mid-haul plane and its new Thales AVANT entertainment and Inmarsat GX connectivity systems on board.

PaxEx Premium: Delta dives in to the inflight entertainment OEM market

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Can a massive airline deliver disruption in the inflight entertainment world? Delta Air Lines hopes the answer is yes as its Delta Flight Products (DFP) group formally launches its wireless IFE solution. Can a massive airline deliver disruption in the inflight entertainment world? Delta Air Lines hopes the answer is yes as its Delta Flight Products (DFP) group formally launches its wireless IFE solution. That's bad news for pretty much every other vendor in the inflight entertainment market today.

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Innovation key as FlightPath3D surpasses 50 airline customers

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How do you keep improving on the most popular channel for inflight entertainment systems? With 50 airlines on board in just five years FlightPath3D keeps pushing forward with new features to benefit airlines and passengers alike.

Fiji Airways selects Panasonic for entertainment, connectivity on new 737 MAX fleet

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The official unveiling is set for Monday in Nadi but Fiji Airways cannot wait to tease some details around its new 737 MAX aircraft. Among them, confirmation that the inflight entertainment and connectivity will be provided by Panasonic Avionics. The partnership was reported to PaxEx Premium subscribers last month.

PaxEx Premium: Challenged to the core

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It was supposed to be a massive shift of market share in the inflight connectivity world. Former Panasonic Avionics executive David Bruner claimed significant numbers of Southwest Airlines aircraft would see the Global Eagle kit uninstalled, replaced with PAC's solution, along with the ongoing line-fit deliveries. Instead Global Eagle is replacing PAC on the small number of 737s that were installed. And that might not even be the largest challenge Panasonic faces today.

In the couple months since PAC's partnership announcement with Inmarsat the company has pushed a two pronged approach to its future business. One one side sits the core competencies of its inflight entertainment business. On the other, driven by many of the new faces in the company's leadership, comes a shift towards a services operation. Both sides face challenges.

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