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Seth Miller

US DOT seeks major penalty for Air Canada’s no refund policy

15 June 2021 By Seth Miller 4 Comments

An Air Canada 787-9 departing Vancouver; image courtesy of the airline

It took more than a year, but the US Department of Transportation is ready to pursue regulatory actions against Air Canada. Citing a lack of progress in resolving the issue through an agreed consent order assessing a civil penalty, the DOT filed a formal complaint against the airline, seeking more the $25 million in damages.

This story is about: Air Canada, Department of Transportation, DoT, lawsuit, refunds Filed Under: Airplanes and Airports

Air France picks WiFi for A220 fleet

15 June 2021 By Seth Miller 1 Comment

Air France selected the 2Ku solution from Intelsat to fit its A220 fleet, adding a bit of variation to the carrier’s connectivity configurations.

This story is about: 2Ku, A220, Air France, Anuvu, Global Eagle, in flight, in-flight connectivity, in-flight internet, inflight connectivity, Intelsat, KLM, portal, Satellite, ViaSat, wifi Filed Under: IFEC

Finnair launches "Business Light" basic premium fare option

15 June 2021 By Seth Miller 1 Comment

Business class seat on Finnair's A350

Finnair believes that some business class passengers might be making the purchase solely for the premium in-flight experience. The carrier launched a “Business Light” ticketing option today that delivers the on-board amenities but not other business class benefits.

This story is about: ancillary, ancillary fees, ancillary revenue, basic business, basic economy, business class, Business Light, elite status, EuroBiz, fares, Finnair, frequent flyer, IFC, in-flight connectivity, in-flight internet, inflight connectivity, Lounge, premium cabin, wifi Filed Under: Airplanes and Airports, Ground Services, IFEC, Loyalty

SmartSky activates test corridor, moves towards nation-wide deployment

11 June 2021 By Seth Miller 4 Comments

SmartSky antennae mounted on the company's Citation Excel

With the “completion of all technical milestones and the opening of the first fully operational coverage zone,” the SmartSky in-flight connectivity network is beginning to come online. Route-based flight demonstrations can be performed, marking a major pivot point as it moves towards certification and commercial launch.

This story is about: air-to-ground, ATG-NG, IFC, IFEC, in flight, in-flight connectivity, in-flight internet, inflight connectivity, SmartSky, wIFE Filed Under: IFEC, PremCat

Transat to double down on air travel, dump hotels

11 June 2021 By Seth Miller 1 Comment

Many airlines want to be far more than that. Hopes of expanding to offer myriad travel (and, in some cases non-travel) services are broad, extending a brand throughout the “travel ribbon.” But one company with significant experience along that ribbon is shifting course in the other direction. Canada’s Air Transat, fresh off its collapsed planned […]

This story is about: Air Transat, Montreal, routes, YUL Filed Under: Airplanes and Airports

Buh bye, American Way: American’s in-flight magazine is no more

10 June 2021 By Seth Miller 2 Comments

Some of the many covers from American Way magazine over the past 55 years. The magazine's run ends this month.

After 55 years of publication, American Way magazine is no more. The on-board magazine for American Airlines takes its last flight in June 2021.

This story is about: American Airlines, IFE, IFEC, magazine, Streaming IFE, wIFE, Wireless IFE Filed Under: IFEC

American, Avalon place major Vertical Aerospace eVTOL orders*

10 June 2021 By Seth Miller 2 Comments

A rendering of the Vertical Aerospace VA-X4, now on order from American Airlines and Avalon Leasing

A pair of major order announcements offer a boost for UK eVTOL hopeful Vertical Aerospace, as more than 750 aircraft could have a new home by the middle of the decade.

This story is about: American Airlines, Avalon, Electric aircraft, eVTOL, hydrogen Filed Under: Airplanes and Airports

American’s additional Austin access: 14 more destinations this winter

10 June 2021 By Seth Miller Leave a Comment

It might not be a hub or even a focus city, but it is starting to look a lot more like one. American Airlines continues to boost its presence in Austin, TX.

This story is about: American Airlines, AUS, Austin, hub, routes Filed Under: Airplanes and Airports

The low-down on LEO IFC options

10 June 2021 By Seth Miller 2 Comments

A rendering of the Telesat Lightspeed LEO constellation

It should come as no surprise that a trio of Low Earth Orbit (LEO) satellite operators believe more than 90% of in-flight connectivity traffic will pass over their networks in a decade’s time. Still, hearing how SpaceX, OneWeb and Telesat believe their upcoming constellations will compete for traffic during this week’s Connected Aviation Intelligence Summit reveals slightly different takes on the market and what they believe will be necessary to secure customers going forward.

This story is about: Ben Griffin, GCAS, in flight, in-flight connectivity, in-flight internet, inflight connectivity, Jonathan Hofeller, LEO, Lightspeed, Low Earth Orbit, OneWeb, Satellite, SpaceX, Starlink, Telesat, wifi Filed Under: IFEC

Elite earning bonuses and adjustments for American, JetBlue

9 June 2021 By Seth Miller Leave a Comment

American Airlines and JetBlue recognize that elite requalification thresholds remain a challenge for many travelers. The carriers have come up with shifts in earning means and promotions to help boost accounts, though each in a slightly different manner.

This story is about: AAdvantage, American Airlines, ancillary, ancillary revenue, elite status, frequent flier, frequent flyer, JetBlue, loyalty, Mosaic, points, TrueBlue Filed Under: Loyalty

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