Looking to digitize workflows among multiple cabin crew, but lacking a reliable internet connection? Faced with a similar challenge, Lufthansa turned to Ditto, a peer-to-peer database company, to digitize paper processes via a new Crew App.
Airplanes and Airports
CommuteAir plans E175 fleet
CommuteAir is looking to size up its operations. The carrier, currently the exclusive E145 operator for United Airlines’ regional services, now wants to add the E175 family to its fleet.
Air Canada boosts A220 fleet plan
Air Canada will add another 15 A220-300 aircraft to its fleet. The carrier announced it will exercise options expanding its commitment to 60 A220s, with 31 currently in service.
Alaska Airlines MAXes out with updated order book
Alaska Airlines will add 52 more 737 MAX to its fleet over the next five years, the largest single aircraft commitment in its history. The carrier exercised all of the options it held from its landmark December 2020 Boeing order, with deliveries due through 2027.
Northern Pacific visits Saipan in search of partners
With its first aircraft fully retrofit and ready to fly, Northern Pacific Airways is on the hunt for a destination market. The company is touring islands in the Pacific, hoping to find the right partners with which the service can take off.
Delta invests in Joby, plans airport feeder operations
Delta Air Lines passengers might soon* be riding to the airport above traffic on a Joby eVTOL flight. The two companies announced an agreement in which Delta takes an equity stake in Joby, and gains access to the planned commuter operations.
Airlines see a renewed digital transformation push from IATA
IATA boss Willie Walsh called out digital transformation as a key focus for airlines as they seek to reduce staffing pressures which are limiting their ability to restore capacity against strong travel demand.
Looking Beyond NPS as a customer satisfaction metric
Is there a smarter way to analyze online sentiments to address customer issues? Beyond believes its Acutal Promoter Score can replace the long-trustd NPS as a key metric for airlines.
WestJet adds MAX 10 to fleet plan
WestJet plans to add 42 737 MAX 10 aircraft to its fleet, continuing its growth plans. The order also comes with 22 options.
JetBlue shifts some Boston-London flights to A321neo
Three weeks ago JetBlue confirmed that some of its flights between New York City and London would be operated on the A321neo owing to delays in delivery of new A321LR aircraft. Those troubles continue to grow, with the Boston-London routes now impacted.