The Business of Passenger Experience
It is just one small line inserted into today's Viasat earnings notes, "... total next-generation IFC system installations to around 200 aircraft across eight commercial airlines." The 200 number is nice, but the eight is more significant.
More than 5% of the staff at JetBlue’s Long Island City, New York headquarters (“LSC”) are out of a job following a major shake up of the organizational structure. Reports suggest that 79 positions were eliminated on Friday with half taking a severance package and half being terminated outright. Here’s what CEO Robin Hayes has to say…
JetBlue is poised to announce major organizational changes. The move, coming on the heels of a months-long business review, aims to streamline the structure, remove roadblocks and reduce spending according to an internal company memo.
Where will those 60 new A220-300s fly for David Neeleman’s new “Moxy” airline? He’s looking further afield than most US startups typically consider, a potential boon for the operation. And the A220 is a (nearly) perfect plane with which to execute that plan.
JetBlue’s move to dump the Embraer E190 fleet in favor of the Bombardier CSeries newly branded Airbus A220 comes as a surprise only in terms of timing. And as JetBlue’s fleet evolves to include the CSeries A220 (and A321neo) a number of questions arise over the carrier’s growth plans.
JetBlue signed on as the very first customer for the newly renamed Airbus A220-300, formerly known as the CSeries CS300. The firm order for 60 frames, plus options for another 60, was announced just hours after Airbus hosted an event in Toulouse formally unveiling the new branding.
When senior airline executives are willing to trash their vendors in public that's usually bad news for everyone involved. Welcome to the inflight connectivity world, where airlines are almost as unhappy as the passengers struggling to stay online in the sky. Alas, only part of that frustration is grounded in reality.
Spirit Airlines will add inflight wifi as it seeks to improve the onboard passenger experience. The carrier's full fleet will carry Thales FlytLIVE hardware by the end of Summer 2019.
Is the current biometrics push in aviation a gimmick or a real improvement for passengers and airlines alike? Likely a bit of both. Let’s look at two recent demonstrations of the technology to see how the benefits play out.
New seats, new screens and more live television took flight one JetBlue this week. The first of the restyled A320 planes is now in service, delivering upgraded amenities. And 12 extra seats on board.
