Even as airlines invest in so-called artificial intelligence-powered systems, they continue to demonstrate the troubles they have with implementing seemingly simple intelligence for their offerings
WAF23
SkyFive sees “wildly inconsistent” performance across inflight connectivity services
Which is the best inflight internet service flying today? SkyFive recently performed a series of measurements across Europe, benchmarking various systems. The results are, as expected, less than compelling.
Air Canada’s 737 MAX fleet is (finally starting to get) online
It has been a long and winding road, but the first Air Canada 737 MAX plane with an active inflight internet solution is now in service.
Consumers really do pay to be loyal, and that’s good for them
Not only are customers who buy an elite status match good for airline and hotel loyalty programs, they’re likely more profitable by many metrics than those who the programs previously attracted through free match or challenge programs.