PaxEx.Aero

The Business of Passenger Experience

Seth Miller

PaxEx Premium: Connectivity challenges in Brazil

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Uncertainty around the future of Avianca Brasil is growing as the company faces financial turmoil. Citing an inability to strike a "friendly agreement" for renegotiating aircraft leases the carrier sought protection under Brazilian bankruptcy laws this week. The move comes on the heels of lessors seeking the return of 11 aircraft for non-payment. The potential loss of aircraft is bad for the company and for its passengers, of course. It could also see a long-stalled inflight connectivity deployment finally terminated.

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Delta tweaks boarding groups for premium passengers

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Delta passengers get to learn a new boarding process starting in January. The carrier announced a revised, “Branded Boarding” process today, aiming to “create a consistent, clear experience from booking to on board” as well as minimize crowding at the gate.

Gogo claims a win in de-icing fluid battle

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Cautious but confident, Gogo issued a report this morning declaring success in mitigating the deicing fluid issues on its 2Ku inflight wifi antenna hardware. More than 2,600 potential deicing events showed zero affected aircraft so far this winter.

Innovation key as FlightPath3D surpasses 50 airline customers

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How do you keep improving on the most popular channel for inflight entertainment systems? With 50 airlines on board in just five years FlightPath3D keeps pushing forward with new features to benefit airlines and passengers alike.

GX installation begins for Citilink Indonesia

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The first Citilink Indonesia inflight wifi connectivity installation is underway. Work to add the Inmarsat GX Aviation kit to the aircraft began recently on the first of 50 A320s contracted to receive the system. The implementation is being overseen by Mahata Aero Teknologi (MAT), and Indonesian wireless technology provider.