Yes, the Starlink service on Hawaiian Airlines performs as well as the companies promise. But, also, a couple interesting quirks in the “seamless” experience.
Product Reviews
Taking off: On board the Atlantic Airways Inaugural to New York
What happens when a plane configured for short haul travel finds itself flying across the North Atlantic? Atlantic Airways’ inaugural flight from Vagar to New York-Stewart on an A320neo presented an opportunity to sample the offering, and have some fun along the way.
In flight: Condor’s A330neo business class shines
Condor Flugdienst is likely the best known airline you haven’t heard of, at least if you’re an American. But that might be about to change as with a quality product on board as Condor rolls out the A330neo. Come along for the ride!
Breeze unveils "Ascent," a new take on premium seating
Delivering a differentiated product in a crowded and commoditized market can be challenging. Breeze Airways rebranded its premium cabin seats as Ascent, hoping to highlight how it differs from traditional first class products, both in what it does include and what it does not.
WestJet mostly delivers a mostly premium experience from Schiphol
WestJet often offers affordable one way premium fares. But does the product measure up to the price??
Starlink shines on JSX
Of course it works; this was a media demo flight, after all. But the fact that the Starlink internet service works so well on the JSX fleet was never a sure thing; the program had a few hiccups along the way. But the overall performance was impressive, and in a couple ways that were true differentiators from competing solutions.
Beyond the Megabits: Taking Spirit’s WiFi for a ride
Spirit Airlines claims to offer the fastest internet in the sky. But there’s much more to inflight WiFi performance than just the megabits.
Boasting about Basic: On board with Avelo
For most airlines the idea of being seen as “basic” is not appealing. Upstart Avelo, however, does not seem to mind. Indeed, the company celebrates that as a compelling part of its passenger experience.
Back in Business: A transcon trip in the American Airlines A321T
Is $50/hour a fair price to pay for upgrading to a business class seat? American Airlines suggested that price to me last week, and after a long couple days of work north of Los Angeles I took the offer. With a transcon flight home ahead, I figured the extra space and comfort would be worthwhile. It was a pleasant and comfortable trip, though the A321T fleet is starting to show its age.
A fresh take on the Breeze in-flight experience
Yes, Breeze Airways flies under the low cost carrier concept. But executives hope the airline will be seen more as a “Nice Low Cost Carrier, a niche of its own where we really focus on treating guests the right way.” Here’s how that’s playing out, nine months into the airline’s operations.