Delivering a wholesale change to the in-flight dining experience requires more than just menu planning. As Singapore Airlines revamped its economy class menus on regional routes earlier this month the 40+ new dishes are only part of the story. Also enabling the shift in dining options was the team at Global-C, a leading supplier of in-flight products worldwide, and its line of bamboo and paper-derived packaging.
The stale half-sandwich snack will disappear from Lufthansa Group flights in the new year. Passengers demanded better, and now they have the option to pay for it.
Bluebox Aviation hopes to further its reach into the ancillary sales market of the South Pacific with a new partnership. The company announced it will work with catering and logistics giant dnata to develop and sell solutions powered by the Bluebox WOW streaming IFE solution in the region. The companies will support each other in product customization and processes for delivering joint solutions to customers.
Have a hankering for an inflight meal but unable to travel? If you’re in Bangkok Thai Airways is happy to help sate that desire. The airline launched a pop-up cafe at its headquarters building for visitors to drop in and grab a snack.
As Air Canada brings back meals on board it is adding a bit of flair. On its longest intercontinental flights the meals for economy and premium economy passengers will now be designed by a celebrity chef.
This week we’re talking about a big new partnership connecting passengers JetBlue and American Airlines, as well as how Middle East Airlines will be getting connected with Panasonic Avionics.
Traveling by air today brings a new set of challenges and concerns for passengers, but the means to address them remain scarce. A survey conducted as part of the Inmarsat/APEX FlightPlan event earlier this year reveals what industry executives believe the future holds. And follow-up conversations with some of those parties reveal how it might even get paid for.
Travelers on Air Canada flights will soon have a few more of the creature comforts they’re used to when traveling. But they’ll also be sharing them with more creatures. The carrier joins a growing list of airlines halting the process of blocking middle seats.
During the summer of 2019 JetBlue experimented with a new catering process that shifted the cart loads and allowed the company to restock planes less frequently. With nearly 120 test flights complete the company is declaring victory and moving forward with the plan. Before the end of the year expect to see catering trucks visit some JetBlue planes half as often. The news was confirmed by VP Inflight Ed Baklor in an internal video message shared with flight attendants this week.
Balancing top-notch customer service and amenities and costs is a huge challenge for airlines. JetBlue’s structured cost-cutting program is starting to touch bits that passengers will experience and that could be bad news, especially juxtaposed against a backdrop of the company’s new ad campaign.