Singapore Airlines is reclaiming the role as operator of the world’s longest flight. The carrier confirmed today that it will serve Newark nonstop from its Changi Airport hub using the Airbus A350-900ULR starting in October 2018. That’s nearly 19 hours on board, a trip that requires certain accommodations to keep passengers sane.
business class
Loyalty program changes: AsiaMiles gets the messaging right
Change happens. Getting the messaging about those changes right is a rare win for loyalty programs and their members. AsiaMiles is in that rare group, announcing changes this week and owning both the good and bad that come from such.
United goes ultra-premium for LAX lounge option
Tired of waiting for the United Polaris Lounge to open at LAX? Or maybe you just demand the ultimate in privacy during the airport experience. For those willing to pay the price United now has an ultra-premium option available. And it is a hefty price to pay.
WestJet unveils 787 interior, flat-bed business class offering
It is just an artist rendering but we finally have a first peek at how the new WestJet 787 interiors will be fitted. With three classes of service, including fully lie-flat business class, it is a solid competitor, though not necessarily the “bold” play the company claims.
United Airlines’ new "Aspire" economy class seat takes flight
It was a busy week for United Airlines where the biggest news may have been lost in the shuffle. It isn’t as sexy as lie-flat seating but the new Aspire economy class seats now flying deliver some real improvements for passengers. And one significant drawback, too.
Qantas to "flex" A380 cabin
Can Qantas squeeze a dozen(ish) more seats in its A380s without hurting the passenger experience? The Airbus A380 Cabin-Flex program aims to deliver precisely that, with retrofits starting in mid-2019. Here’s how it will work…
United cutting Polaris service citing customer feedback
Surprised that changes are coming to United Airlines’ Polaris service? Apparently the cuts are coming because of customer preference, so there’s that.
Emirates drops some business class middles seats
Emirates is finally getting rid of its middle seats in business class. At least a few of them. On some planes. And also scrapping first class on that sub-fleet at the same time. So, is that really a win??
Can Norwegian conquer London’s business travel market?
New planes, new inflight services and additional frequencies are all part of Norwegian’s plan to grow in London, seeking to siphon off the premium customers from British Airways, Virgin Atlantic and others. But the carrier faces an uphill battle. Can it succeed?
Delta brings points payment to its upsell market
Post-purchase upselling to drive ancillary revenue is big business for Delta Air Lines and poised to grow. Adding frequent flyer points to the mix is part of that plan, with significant potential upside for passengers and the carrier.