Informed passengers truly can affect the airline industry. Today’s example comes at American Airlines, where carry-on bags will soon be included in the carrier’s Basic Economy fares, owing to a better educated consumer and websites that help them suss out the difference.
economy class
JetBlue takes the A220, refreshing its smaller aircraft fleet.
JetBlue signed on as the very first customer for the newly renamed Airbus A220-300, formerly known as the CSeries CS300. The firm order for 60 frames, plus options for another 60, was announced just hours after Airbus hosted an event in Toulouse formally unveiling the new branding.
The ULH challenge: United cuts LA-Singapore
Developing a new route to profitability often takes months, if not years. United airlines is pulling the plug on its nonstop service between Los Angeles and Singapore after just one year, a quick decision that reflects the challenges of ultra long-haul flights as new, longer services are poised to launch.
A not-quite-Basic Economy across the Atlantic
Fares are going up across the Pond. All three major alliance JVs now offer some sort of Basic Economy for transatlantic travel. The Star Alliance A++ group launched its version this week, with sales starting 5 June 2018. No checked bag, no changes and no upgrades are the main limits, though there is more nuance in the details.
Loyalty program changes: AsiaMiles gets the messaging right
Change happens. Getting the messaging about those changes right is a rare win for loyalty programs and their members. AsiaMiles is in that rare group, announcing changes this week and owning both the good and bad that come from such.
WestJet unveils 787 interior, flat-bed business class offering
It is just an artist rendering but we finally have a first peek at how the new WestJet 787 interiors will be fitted. With three classes of service, including fully lie-flat business class, it is a solid competitor, though not necessarily the “bold” play the company claims.
United Airlines’ new "Aspire" economy class seat takes flight
It was a busy week for United Airlines where the biggest news may have been lost in the shuffle. It isn’t as sexy as lie-flat seating but the new Aspire economy class seats now flying deliver some real improvements for passengers. And one significant drawback, too.
JetBlue goes semi-private, adds codeshare with JetSuiteX
How to grow in a highly competitive west coast market while limiting risk, staying small, and maintaining the better than average inflight product a company is known for? JetBlue tapped into the JetSuiteX offering to add west coast routes starting in May.
Return of the Skyrider: the saddle seat returns
The Skyrider is back. After disappearing for a couple years the infamous saddle seat returned at AIX 2018, brighter than ever. And just as unlikely to ever be on your airplane.
Qantas to "flex" A380 cabin
Can Qantas squeeze a dozen(ish) more seats in its A380s without hurting the passenger experience? The Airbus A380 Cabin-Flex program aims to deliver precisely that, with retrofits starting in mid-2019. Here’s how it will work…