Welcome to the PaxEx Update for 5 July 2019, bringing you biggest headlines on what’s changed for passenger experience in the past week.
IFC
Inmarsat scores high-speed polar coverage with new GX satellites
Inmarsat continues its GX network expansion plans, announcing another pair of payloads to deliver high speed service in the Arctic region.
Deutsche Telekom introduces flat-rate pricing for inflight wifi
Last Fall Deutsche Telekom promised an integrated billing solution that would give its mobile phone customers easier access to the inflight connectivity solution on more than 200 Lufthansa Group aircraft. As of this week that promise is fulfilled. Customers subscribing to the new “Inflight Europa Flat” add-on package on their cell phone plan now receive seamless access to wifi on board the Group’s A320 family of planes.
PaxEx Premium: More phased array delays??
The inflight connectivity community has suffered from years of disappointment as promise after promise from manufacturers failed to yield electronically steered phased array (ESAs) antennae for commercial aircraft. Phasor and others appeared poised to break that streak, with the news at Aircraft Interiors Expo in Hamburg more optimistic than not. An update from one inflight connectivity provider this week calls some of that optimism into question, however.
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Norwegian goes gate-to-gate for inflight wifi connectivity
More passengers can spend more flight time online for free thanks to the latest inflight connectivity update from Norwegian Airlines. The carrier announced today that all of its connected aircraft now offer the service gate-to-gate rather than only above 10,000 feet.
SmartSky boosts sales channel with Honeywell Aerospace VAR deal
As the network buildout enters the home stretch SmartSky’s sales efforts continue apace. Honeywell Aerospace signed on as a value-added reseller for the SmartSky air-to-ground inflight connectivity solution this week.
Evelop launches inflight WiFi
Spanish LCC Evelop is the latest airline to get online in the sky. The carrier officially introduced its inflight WiFi connectivity service today.
Hawaiian Air adds PACE real-time weather to the flight deck
Can Hawaiian Airlines convert an onboard datalink into real cash savings for the operation? That’s the holy grail of promises from satellite network operators and the carrier believes its recent invesment in the Pacelab Flight Profile Optimizer (FPO) solution can deliver.
La Compagnie launches transatlantic A321neo service
Upgraded seats, inflight entertainment and free, high-speed internet service officially took flight today for all-business class airline La Compagnie. The French airline’s first A321neo aircraft now operates scheduled flights between Paris and Newark.
Korean Air plans interior overhaul, inflight connectivity service
The next generation of Korean Air’s inflight service will see significant changes from the current product. Inflight wifi and a refreshed cabin seating configuration will fly soon as the company seeks to better meet passenger needs.