Gogo revised its expectations for 2020 and beyond, announcing updated goals as the company continues its drive towards profitability. Alas, details on those revised targets will not be shared with investors. CEO Oakleigh Thorne shared that the new math takes into account "more realistic expectations" of satellite costs and the shift to the airline-directed model. Assuming the new numbers are part of the Q3 '18 numbers they should help the company significantly, though there are indications some parts of the operation could revert to higher costs. The inability for global revenue to keep pace with growth in North America is also concerning given the company's current backlog.
Earlier this month EASA issued an Airworthiness Directive affecting certain of Gogo’s 2Ku inflight connectivity installations. Air vortices created by the 2Ku radome cause excessive vibration in the ELT antenna, potentially shaking it loose or causing structural issues in the fuselage. Fortunately the issue was discovered relatively quickly, the number of aircraft affected is low and a revised installation process is expected to be in place in the near future.
When senior airline executives are willing to trash their vendors in public that's usually bad news for everyone involved. Welcome to the inflight connectivity world, where airlines are almost as unhappy as the passengers struggling to stay online in the sky. Alas, only part of that frustration is grounded in reality.
Peace is possible between the airlines and GDS platforms! Air France/KLM and Amedeus agreed to waive distribution fees in some cases, benefiting passengers in the near term. But it is the longer term plans around NDC content distribution that hold real potential for an improved passenger experience.
What good is having an inflight wifi connectivity product if no one is using it? Gogo sits flush with satellite capacity and is pushing to increase take rates (and revenue) up dramatically on its platform.
This week’s edition of “What’s under that radome?” comes to us from Toulouse, where Iberia’s first A350-900 broke cover. The carrier shared a few photos on Twitter and the aircraft is sporting a line-fit radome on the fuselage.
More planes are flying with wifi than ever before. Added bonus: It is generally more useful and cheaper, too! Some great data out in the 2018 edition of the Routehappy wifi report, released this week.
Iberia’s faster inflight internet service is now flying. The Gogo 2Ku service recently activated on multiple aircraft, delivering a significant upgrade for passengers on board.