The Business of Passenger Experience
How much revenue does the American Airlines fleet contribute to Gogo? What will things look like in 2018 as 400ish planes leave? Here's a look at what I think might happen.
Inmarsat’s European Aviation Network just received a significant regulatory boost: it is now authorized to fly in France. That was a significant geographic gap in the coverage area that is now filled. Great new particularly for British Airways with its aircraft already being fitted to launch service later this year.
What will it take to deliver a truly frictionless inflight wifi connectivity experience to passengers? The newly formed Seamelss Air Alliance, backed by big names including Delta Air Lines, OneWeb, and Airbus, hopes to develop standards and processes that make the connection and billing process flow smoothly throughout the aviation connectivity ecosystem. That could be a huge win if it works.
What good is having an inflight wifi connectivity product if no one is using it? Gogo sits flush with satellite capacity and is pushing to increase take rates (and revenue) up dramatically on its platform.
New planes, new inflight services and additional frequencies are all part of Norwegian’s plan to grow in London, seeking to siphon off the premium customers from British Airways, Virgin Atlantic and others. But the carrier faces an uphill battle. Can it succeed?
Virgin Atlantic’s newest used plane features the seats and entertainment system the carrier’s passengers have come to know and love. But it is missing the newest amenity – inflight wifi connectivity – and that’s unlikely to change.
Interjet is the latest airline to add inflight wifi to its fleet. The carrier took delivery of its first A321neo last week and with that adds Ku-band connectivity from Panasonic Avionics to the inflight amenities on offer.
EAN, Europe’s newest inflight connectivity platform, took a major step forward as Inmarsat and Deutsche Telekom announce completion of the first test flight(s) of the system. The countries overflown during the tests are also interesting given some of the regulatory and legal challenges the program faces.
Can a slow inflight internet connection deliver real passenger benefits? In many cases it is better than nothing and Lufthansa Systems is talking about ways to integrate such into a low-cost solution for airlines.
Mexican LCC Interjet is set to add inflight connectivity to its fleet. The carrier will add Panasonic Avionics‘ eXConnect solution to its new A320 & A321 fleet starting later this year. The initial aircraft will be delivered from Airbus in November 2017, and this A321neo aircraft will be the first Panasonic-equipped aircraft to be line […]
