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The Business of Passenger Experience

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PaxEx Premium: Does Spirit have a secret for selling wifi?

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Outgoing Spirit Airlines CEO Bob Fornaro is no stranger to the inflight connectivity world, even if his current airline is a late adopter of such services. Fornaro oversaw the fleet-wide deployment of connectivity at AirTran. He saw the value it could deliver and the pains that poor performance and limited availability caused for passengers and the airline. Now he wants to bring a new model to market and lead the connected ULCC revolution, starting with the Thales kit installed on his company's fleet. Will this secret sauce work?

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PaxEx Premium: Digging deeper on the Inmarsat/Panasonic strategic partnership

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After ten months of negotiations Inmarsat and Panasonic Avionics unveiled a strategic partnership late last month. The news hit just prior to APEX EXPO, a major trade show where executives from both companies fielded questions. Answers were provided but uncertainty remains about exactly what the new partnership will deliver on some fronts.

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Ka-band inflight connectivity to take flight in China

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Two private airlines in China will soon fly the FTS XStream-SAT inflight wifi connectivity system, delivering wifi to passengers and cabin crew. This is the first solution to operate on the Ka-band spectrum over China. The service will operate on the ChinaSat-16 satellite, launched in May 2017. The first deal involves Qingdao Airlines, a private […]

La Compagnie finally gets connected, picks Viasat for A321neo

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When French all-premium carrier La Compagnie launched in February 2014 it promised inflight wifi connectivity for passengers on its flights between New York City and Paris. Some five years later the carrier is poised to deliver on that promise. The Viasat Ka-band kit will fly on its new A321neo aircraft in 2019.

Aeromexico confirms Viasat connectivity on MAX fleet

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Aeromexico confirmed its plans to add Viasat’s Ka-band connectivity on the 737 MAX fleet. The announcement at APEX Expo this morning confirms the long-rumored plans between the two and adds 18 planes to the Viasat fleet in North America. Aeromexico has options for an additional 60 MAX planes to be fitted with the Viasat kit.

EXPO Preview: What’s on tap this week

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The annual APEX EXPO is less than 24 hours away and anticipation for this year’s event is high. Many suppliers are promising big new throughout the week. In the inflight connectivity world it remains to be seen if anything will top the Panasonic Avionics/Inmarsat announcement from last week. Of course new order announcements are anticipated and will likely be big news. But what additional news will develop during the week?

PaxEx Premium: Panasonic’s Pivot

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Panasonic Avionics Corporation (PAC) and Inmarsat are poised to reshape the inflight connectivity world with a landmark deal. The ten year strategic collaboration project will see PAC sell Inmarsat's Ka-band GX connectivity solution while Inmarsat bundles some of PAC's data analytics and services offerings into its sales efforts. Is this the consolidation the market so desperately craves?

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PaxEx Premium: Spirit’s wifi installs begin

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Work on the first Spirit Airlines aircraft to receive its Thales-supplied inflight wifi connectivity hardware is underway. Installation efforts started this week at an MRO with Thales overseeing the work.

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Viasat secures ULA as third launch partner for ViaSat-3 constellation

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Viasat now holds launch contracts for all three satellites of its upcoming ViaSat-3 constellation. The company announced today that United Launch Alliance (ULA) will carry one of the three satellites into orbit between 2020 to 2022 on an Atlas 5 rocket.