Does an airline owe passengers a refund if their in-flight wifi doesn’t deliver? Currently that answer is murky. And at least one connectivity provider objects to language used in US Department of Transportation efforts to enact some consumer protection rules around their services.
It is not 2Ku. But the new partnership between Panasonic Avionics and ThinKom definitely covers Ku, too. The two companies announced plans to develop an updated antenna solution to fly with Panasonic’s airline customers, starting from 2023.
In-flight connectivity packages measured by the megabyte generally suck for consumers. Uncertainty over consumption rates and costs make for a worse passenger experience. Panasonic Avionics now wants to help address that issue, but more for the airlines than passengers.
Come October 15th Alitalia will cease operations; Italia Trasporto Aereo (ITA) will take its place as Italy’s flag carrier. Except that Alitalia will still probably be in business. ITA confirms that it intends to bid on the Alitalia brand at auction as part of its application to serve the United States.
Another option to get connected in the sky now exists. Panasonic Avionics and GigSky, a global mobility provider based in Silicon Valley, partnered to offer an alternate means to buy day passes valid on aircraft fitted with the AeroMobile picocell technology.
In-flight internet service picked up some speed over China. Panasonic Avionics Corporation (PAC) completed activation of its extreme high throughput (XTS) satellite payload via four teleports in the region, including one in mainland China.
“We here at United do not think streaming to your own device is good enough.” With that statement United Airlines’ Chief Customer Officer Toby Enqvist upended the company’s take on in-flight entertainment for its single-aisle fleet, mapping a new path for the company’s future.
The new Qatar Airways 787-9 formally enters service this week. The carrier will introduce the aircraft, including updates to both the business and economy class cabins, on key routes to to Europe and Asia.
Two years following official product launch the Arc maps solution from Panasonic Avionics holds a miniscule market share. As the industry emerges from its pandemic-induced slumber, however, that appears poised to change.
In a nod to a more generous in-seat entertainment experience, United Airlines plans an AVOD upgrade for at least part of its single-aisle fleet. In a message to employees on Thursday Chief Customer Officer Toby Enqvist indicated that an interior retrofit is on the way for “our older narrow-body airplanes, putting in new bins, AVOD, and new seats.”