The next generation of inflight connectivity promises more competition, more constellations, and more capacity than ever. It will also deliver more complexity and more confusion in the market.
Two current IFC providers are taking very different paths in the face of this evolution. Whether they arrive at the same outcome will be very interesting to see.
It is not a long term lack of conviction in IFC, but I think we’re certainly seeing the pace of LEO evolve faster and differently than we thought it would.
– Executive of a current IFC service provider, pondering the future of the company’s program
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Seth Miller has over a decade of experience covering the airline industry. With a strong focus on passenger experience, Seth also has deep knowledge of inflight connectivity and loyalty programs. He is widely respected as an unbiased commentator on the aviation industry.
He is frequently consulted on innovations in passenger experience by airlines and technology providers.
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