Roughly a third of the time spent in the Southwest Airlines inflight connectivity portal is consumed on the moving map. And those passengers now have some additional infotainment available. The carrier is the launch customer for Destination Reels from FlightPath3D, an immersive travel guide loaded with mobile-friendly, short-form videos for all of Southwest’s destinations.
Travelers can now add “Southwest Airlines WiFi” to their Venmo payment comments and really mean it. The airline, in partnership with in-flight WiFi provider Anuvu, added the payment option to its on board portal in recent weeks.
Can an updated wifi portal deliver significant changes in the in-flight passenger connectivity experience? Inmarsat hopes so, as the company launches OneFi, a “customer experience platform” to help improve monetization of the services as well as deliver more options to passengers.
Air France selected the 2Ku solution from Intelsat to fit its A220 fleet, adding a bit of variation to the carrier’s connectivity configurations.
Delta Air Lines will launch its new, Viasat-powered in-flight connectivity era this weekend. The first A321ceo equipped with the Ka-band satellite connectivity gear expects to enter regular scheduled service on 1 May.
Delta Air Lines is officially leaving Gogo/Intelsat behind on part of its fleet, switching to Viasat’s Ka-band in-flight connectivity offering on more than 300 single-aisle aircraft. The deal, announced on Tuesday, will see the Viasat kit installed on new delivery and retrofit A321ceo, 737-900ER and select 757-200 aircraft starting this summer.
The seat-back magazine and menu are now a QR code on Singapore’s Scoot. The carrier is launching the ScootHub in-flight portal starting in December, serving as a one-stop shop for on-board customer needs.
Over the summer American Airlines promised new WiFi subscription plans were coming. Now they’re here, with the company selling them directly rather than depending on a third party.
Delivering a consistent user experience across multiple in-flight connectivity providers is not an easy task. It all starts at the capture portal. And now Cathay Pacific has a plan to deliver a single interface for passengers, in partner with Deutsche Telekom.
The future of in-flight shopping is digital. And it will consume passengers’ attention throughout a flight. This is the hope of marketers everywhere and the underlying concept driving the launch of SKYdeals, the new in-flight “shoppertainment” platform now flying on Lufthansa and Austrian Airlines.