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The Business of Passenger Experience

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Panasonic Avionics admits to bribery, settles with DoJ

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A decade of bribery and illicit payments came to an abrupt end a couple years ago. Now Panasonic Avionics is looking to move on. The company settled its case with the US Department of Justice and SEC, paying massive fines but avoiding further issues.

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Are UON? New entrants launch inflight connectivity options

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Commercial success in the inflight connectivity business is anything but easy. That isn't stopping newcomers from trying. Saudi Arabia's Taqnia Space group launched the UON offering earlier this month and it has potential. But like other offerings in the market there are questions about how well it can scale up to meet demand (both bandwidth and profits).

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Eutelsat goes big on Ka-band, dumps ViaSat-3

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Major drama in the inflght connectivity world this afternoon as joint venture partners Eutelsat and Viasat are splitting on a major project. Eutelsat is launching KONNECT, its own massive increase in Ka-band capacity in 2021 and has new partners to work with on that deal. Oh, and it is bailing on its potential partnership for the ViaSat-3's EMEA coverage.

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Big order wins, financial losses for Global Eagle’s 2017 year end

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There's arguably no better way to assuage investors after roporting significant losses for 2017 than to report multiple new orders to start 2018. For Global Eagle the balance is a tough one, but the 300+ new planes added to the connectivity backlog is a nice bit of news for incoming CEO Josh Marks to announce.

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Connectivity Revenue: Where does American’s shift leave Gogo?

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How much revenue does the American Airlines fleet contribute to Gogo? What will things look like in 2018 as 400ish planes leave? Here's a look at what I think might happen.

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Shifting gears: Gogo’s push to connect more passengers

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What good is having an inflight wifi connectivity product if no one is using it? Gogo sits flush with satellite capacity and is pushing to increase take rates (and revenue) up dramatically on its platform.

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Aeromexico brings diversity to 737 connectivity

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Aeromexico's first 737 MAX rolled off the assembly line at Renton last week and all indications are that, unlike the company's 737-800s, it will not be flying with the Gogo 2Ku solution.

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More bandwidth, more blocking to improve the Panasonic inflight connectivity experience

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Calling it a next generation network may be a slight stretch but Panasonic Avionics is making some changes to how it delivers inflight connectivity. Adding bandwidth is the (relatively) easy part. Blocking the updates no one needs on a plane is harder but also a potentially more significnat improvement to the passenger experience.

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Air Canada’s new radome suggests shifting inflight connectivity strategy

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Air Canada's 737 MAX fleet is getting inflight connectivity but it might not be what was expected. The first radome installation is complete and it looks like a new vendor may be in play, with Thales breaking in to Gogo territory.

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