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Hans Airways picks its wireless IFE Moment

10 October 2022 By Seth Miller Leave a Comment

The Hans Airways A330-200

Hans Airways will offer streaming entertainment to passengers when it launches service between the UK and India. The carrier announced a deal with Moment to deliver the Flymingo wireless streaming solution on the carrier’s A330-200 aircraft.

This story is about: Flymingo, frequent flier, frequent flyer, Hans Airways, IFE, IFEC, in flight, in-flight entertainment, India, inflight entertainment, Moment, Streaming IFE, United Kingdom, Wireless IFE Filed Under: IFEC, Loyalty, Seats & Cabin

Alaska Airlines adds 100K elite benefits, including free inflight WiFi

10 October 2022 By Seth Miller 1 Comment

Rendering of an Alaska Airlines 737 with the low-profile 2Ku antenna mounted to the top of the fuselage, behind the wing. (PRNewsfoto/Alaska Airlines)

How much is a year of free inflight WiFi worth? Top tier elites in the Alaska Airlines Mileage Plan program can make that decision, thanks to the carrier’s new 100K Choice Benefit option.

This story is about: 2Ku, Alaska Airlines, elite status, IFC, IFEC, in flight, in-flight connectivity, in-flight internet, in-flight wifi, inflight connectivity, inflight wifi, Intelsat, loyalty, Mileage Plan, MileagePlan Filed Under: IFEC, Loyalty

Planies launch airBaltic Club into the NFT loyalty world

7 October 2022 By Seth Miller 3 Comments

An example of the arBaltic

Subscription products are a booming segment for the air travel industry. Sprinkle in a dash of Web3 and the airBaltic Planie NFT collection comes to life.

This story is about: AirBaltic, blockchain, frequent flier, frequent flyer, loyalty, Martin Gauss, NFTs, Planies, points Filed Under: Loyalty

UK sees “substantial lessening of competition” risk in proposed Viasat/Inmarsat merger

7 October 2022 By Seth Miller Leave a Comment

Their overlap in the inflight connectivity segment could derail the proposed merger between Viasat and Inmarsat. UK regulators announced plans to further investigate the competitive impact of the deal.

This story is about: British Airways, EAN, European Aviation Network, IFC, IFEC, in flight, in-flight connectivity, in-flight internet, in-flight wifi, inflight connectivity, inflight wifi, Inmarsat, Inmarsat Global, Mark Dankberg, merger, regulations, ViaSat, ViaSat-3, Virgin Atlantic Filed Under: IFEC

Airlines see a renewed digital transformation push from IATA

5 October 2022 By Seth Miller Leave a Comment

IATA boss Willie Walsh called out digital transformation as a key focus for airlines as they seek to reduce staffing pressures which are limiting their ability to restore capacity against strong travel demand.

This story is about: digital transformation, IATA, Spirit Airlines, United Airlines, WAF22, WIllie Walsh, World Aviation Festival Filed Under: Airplanes and Airports

airBaltic adds Air France, KLM as reward partners

4 October 2022 By Seth Miller Leave a Comment

The airBaltic club loyalty program now reaches almost everywhere in the world. Thanks to a new partnership with Air France and KLM, members can both earn and redeem points for travels with the two larger airlines. Though, like with most such deals, there are some notable limitations.

This story is about: Air France, AirBaltic, awards, frequent flier, frequent flyer, KLM, loyalty, rewards Filed Under: Loyalty

ThinKom, Inmarsat Global partner for military connectivity boost

4 October 2022 By Seth Miller Leave a Comment

Inflight connectivity comes with special needs when military aircraft are involved. ThinKom and Inmarsat Government have teamed up to address those challenges, with a new modem/antenna combination to support DoD activity around the globe.

This story is about: IFC, IFEC, in flight, in-flight connectivity, in-flight internet, in-flight wifi, inflight connectivity, inflight wifi, Inmarsat, Inmarsat Global, Ka2517, military, ThinAir, ThinKom Filed Under: IFEC

easyJet snags AirFi for digital inflight transformation

4 October 2022 By Seth Miller Leave a Comment

The new easyJet digital inflight shopping experience, powered by AirFi

easyJet is the latest airline to shift its on-board retail experience to a digital solution. The carrier selected the AirFi platform as the hardware backbone to power its new inflight shopping platform.

This story is about: AirFi, buy-on-board, EasyJet, IFE, IFEC, inflight entertainment, inflight wifi, magazine, retail, Streaming IFE, WAF22, wifi, Wireless IFE, World Aviation Festival Filed Under: IFEC

Looking Beyond NPS as a customer satisfaction metric

3 October 2022 By Seth Miller Leave a Comment

A sample view of Beyond's proprietary Actual Promoter Score (APS) dashboard

Is there a smarter way to analyze online sentiments to address customer issues? Beyond believes its Acutal Promoter Score can replace the long-trustd NPS as a key metric for airlines.

This story is about: Beyond, customer service, social media, WAF22, World Aviation Festival Filed Under: Airplanes and Airports

Seeking a connected aircraft timeline

3 October 2022 By Seth Miller Leave a Comment

A Spirit Airlines plane, equipped with the company's new in-flight WiFi service

For nearly a decade the promise of reduced maintenance delays and operational savings has been a core factor in pitching airlines on inflight internet service. And for roughly that same period of time airlines have been wondering if those connected aircraft benefits will ever really arrive.

This story is about: connected aircraft, FTE, FTEGlobal22, Future Travel Experience, IFC, IFEC, in-flight connectivity, in-flight internet, in-flight wifi, inflight connectivity, inflight wifi, IoT, IoTA, IROPs, maintenance, Rocky Wiggins, Spirit Airlines, wifi Filed Under: IFEC, PremCat

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